Overview

At Criterion Systems, we developed a different kind of businessa company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com . Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.

Responsibilities

We are seeking a mission-focusedNetwork Administrator Level - Tech Refresh to support and contribute to our government customers success in Washington, D.C. or Reston, VA!

Duties, Tasks & Responsibilities:

Tier 2 - Provides more in-depth customer support and attempts to resolve incidents that could not be resolved by Tier 1. If necessary, Tier 2 technicians will provide customer desktop support when required (e.g., hardware failures). At Tier 2, incident management usually functions alongside problem management as an analysis of incidents may indicate a larger problem.

Demonstrating innovative engineering acumen for improvements to site, location, or enterprise performance.

Making recommendations that enhance efficiencies for network monitoring, management, and overall operations.

Participating in engineering designs/decisions that impact technical refresh of components directly impacting mission success.

May manage implementation, installation, and technical refresh projects within a site or locale.

May require unpacking, moving network components of average weight and volume.

Will require local travel to other sites for tech refresh updates when needed.

Qualifications

Required Experience, Education, Skills & Technologies:

Years of experience with one of the following:

High School/GED plus nine (9) years of relevant experience

Associate degree plus seven (7) years of relevant experience

Bachelor's degree plus five (5) years of relevant experience

Master's degree plus three (3) year of relevant experience

PhD plus one (1) year of relevant experienc3

IAT II, CCNA

Security Clearance Level:

C urrent CI Poly

Work Schedule:

Full-time on-site

Benefits Offered

Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individuals protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.

Job LocationsUS-DC

ID 2024-3156

Category Information Technology

Type Junior