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Criteria is a technology company that’s changing the way organizations find and hire great talent. Headquartered in Los Angeles with offices in New York, Brisbane and Melbourne and a large global remote workforce, we’re growing quickly. We've been featured on the Inc. 5000’s list of fastest-growing private companies in the U.S. for the last seven years and have been recognized as a Best Place to Work by Inc. and Built in LA.
Most importantly, people are at the heart of everything we do. Our mission is to help companies and job candidates connect to do fulfilling, meaningful work together. We hire with the same intention to provide a collaborative, inclusive, and balanced environment where every individual can bring their best selves to work.
About the Role:
As a Support specialist you will provide specific information regarding the services, products or materials offered by Criteria. In this role you will answer phones, provide troubleshooting information, report and analyze customers' information and drive solutions through to completion. You will also play a crucial role in assisting candidates by providing relevant information and support throughout the recruitment process. In summary, you would act as a direct link between our company and its existing and potential customers and their candidates. We are specifically looking for fully remote coverage from 8:30 am – 5:30 pm IST.
What You’ll Do:
What You Should Know/Have:
Full Time
$58k-77k (estimate)
05/03/2024
05/20/2024
criteriahifi.com
Naples, FL
25 - 50
The job skills required for Support Specialist (Remote) include Troubleshooting, Customer Service, Microsoft Office, Written Communication, Communicates Effectively, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support Specialist (Remote) positions, which can be used as a reference in future career path planning. As a Support Specialist (Remote), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist (Remote). You can explore the career advancement for a Support Specialist (Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/23/2022: Florence, SC
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/03/2022: Hopkinsville, KY
The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
01/23/2022: Milwaukee, WI
Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.