Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract.

Want to join a dynamic wireless company where your ideas and talents really matter?
At Cricket, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference.

We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.

Store Managers are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

Responsibilities:

Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory

Make staffing adjustments as needed to meet the needs of the business

Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most which is close to the customer and sales team

Establish and exceed organizational performance and individual performance goals

Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies

Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis

Responsible for all aspects of retail including hiring, training, marketing, and team leadership

Ensure that visual merchandising is appealing to customers while adhering to Cricket standards

Ability to motivate, encourages, coach, develop, lead and train a winning sales team

Provide answers directly to customers concerning billing processes, equipment, service plan upgrades and other customer service-related issues inquiries

Ensure that sales associates are up to speed on training for new products and offerings and know the sales techniques necessary to sell them

Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community

Qualifications:

• 1-2 years of management experience in retail or another environment with a strong customer focus

• HS diploma or GED required

• Excellent written and verbal communications skills required

• Strong organizational skills required

• Competent in customer focus, change & innovation, strategic thinking, relationship building and influencing, talent management and inspirational leadership

• Working knowledge of PC Windows’s applications required

• May require additional tasks, duties or projects as assigned

• Customer service: 1 year (Required)

• Spanish (Required)

GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title.
Duties generally include but are not limited to the following:
- Understand customers' needs and help them discover how our no contract products meet those needs.
- Possess a competitive spirit and desire to meet and exceed sales goals.
- Multi-task in a fast paced team environment.
- Educate and engage customers through product demonstrations.
- Interact with customers and provide prompt and courteous customer service to all customers.

Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person