Bilingual Store Manager

Every day, our Retail Sales Managers at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.

Our Sales Managers:

- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment

- Deliver outstanding service, striving to retain and gain customers

- Participate in outside sales events or promotions

- Work flexible hours, weekends, and holidays at various locations

- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.

-Responsible for training and developing staff to hit sales targets daily.

- Hold events in the store to ensure daily sales goals are being met.

- Communicate with district manager effectively

- Cash management accountability

- Working flexible hours at short notice

Store sales managers are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!

GENERAL DUTIES

The essential functions listed below are representative of duties performed by this job title. Duties generally include, but are not limited to, the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:

- Understand customers' needs and help them discover how our no contract products meet those needs

- Possess a competitive spirit and desire to meet and exceed sales goals

- Multi-task in a fast paced team environment

- Educate and engage customers through product demonstrations

- Interact with customers and provide prompt and courteous customer service to all customers

The successful candidate will be able to perform the following with or without reasonable accommodation:

- Ability to work flexible hours, including evenings, weekends, and holidays

- Ability to stand for long periods of time

- Ability to complete all paperwork completely, accurately, in a timely manner

- Ability to operate a personal computer, wireless equipment, copier, and fax

- Ability to work in other locations as the needs of the business dictate may be required.

- Complete all aspects of opening and closing the store in accordance with written procedures.

- Submit all transaction journals on a daily basis.

- Assist with inventory maintenance

Cricket is looking for outgoing, motivated, and customer-focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.

Preferred Qualifications:

· At least one year retail store management experience in sales or customer service

· Fluent Spanish Speaker

· One of more years of sales experience in a quota driven environment

· Proficient use of PC software (MS Office preferred) and point of sales system

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)
• Store management: 2 years (Required)

Language:

• Spanish (Required)

Work Location: In person