Wireless Retail Sales Associate
Smart Touch Wireless, a Cricket Wireless Authorized Dealer

Full-Time & Part-Time available

Compensation Range: Wireless Retail Sales Associates for Smart Touch Wireless earn up to $30.00 or more per hour including base pay rate and commissions earned.

Smart Touch Wireless LLC, a Cricket Wireless Authorized Dealer, is looking for dynamic, driven, and fun individuals who have a passion for customer service and professional growth to join our team of Wireless Retail Sales Associates. We have both Full-Time and Part-Time opportunities. As a Wireless Retail Sales Associate for Smart Touch Wireless, you will be responsible for providing an exceptional sales experience by working directly with consumers, promoting mobile devices, and other products and services. If you enjoy interactive technology, working in a fast-paced environment, have a passion for extraordinary customer service, and are driven by career advancement, then we want to speak with you

As a Wireless Retail Sales Associates for Smart. Touch Wireless, you will enjoy:

• Strong Base Pay Rate
• Lucrative commission program that is uncapped and designed so you make great money right out of the gate!
• Ongoing paid training.
• Exciting career paths and growth potential.
• Paid vacation time.
• Flexible Scheduling
• 401(K) retirement plans after 1 year of employment.
• Discounts on Cricket Wireless products and services.

As a Wireless Retail Sales Associate for Smart Touch Wireless, you will be:

• Assisting new and existing customers through the education and sales process
• Meet and exceed both personal and assigned sales goals
• Sell all products and services offered by the company
• Handle all administrative aspects of the sale such as completing customer contracts and warranties,
• Pulling products from inventory, accepting customer payments, and filing the completed orders
• Maintain strong knowledge of all products, accessories, pricing plans, promotions, and service features
• Maintain knowledge of competitive offers and provide critical market feedback to the Store Leader regarding local competition and product/service needs
• Handle customer situations and make equitable decisions for the customer and the company
• Solicit, coordinate, schedule, and participate in community events
• Perform other duties as assigned by sales management
• Participate as a “team player”, constantly supporting other team members
• Set an example of high personal and professional conduct for employees and others
• Create the ideal customer experience with each customer interaction

As a Wireless Retail Sales Associates for Smart Touch Wireless, we are looking for the following qualifications:

• High school diploma or equivalent, College degree preferred
• Proficiency in Spanish a plus
• Sales and or customer facing experience required, preferably in a Wireless industry: 1 year
• Ability to operate all office and wireless equipment pertinent to the position
• Available 25-40 hours per week, including days, evenings, weekends, and holidays
• Demonstrate clear communication in listening, writing, and speaking
• Consistently demonstrate a commitment to Smart Touch Wireless LLC policies and procedures,
• including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

About Smart Touch Wireless

Smart Touch Wireless is an Authorized agent for Cricket Wireless that operates several Cricket Locations in the Tampa area. We have a simple approach to doing business. Treat each customer with respect and work to provide the best customer experience possible. Our team is at the heart of Smart Touch Wireless’ success. We work hard to provide amazing opportunities and personal growth for all team members by recognizing that commitment, reliability and dedication must be financially rewarded.

Smart Touch Wireless is an Equal Opportunity Employer and does not discriminate in employment based on race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.

Job Types: Full-time, Part-time

Pay: Up to $30.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person