Job Description

Aramark’s Accelerate to Leadership (A2L) Program offers early career talent valuable work experience, mentorship from industry leaders, and professional training across a variety of environments and business areas. As a year-long development and training program designed for recent college graduates, A2L provides you with the resources you need to ignite your full potential and launch an accelerated career path at Aramark. 

Selected candidates will have the opportunity to take on leadership roles within Aramark while participating in structured program activities and developmental exercises tailored to each candidate’s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across a range of exciting industries and locations. 

Aramark’s A2L Program is committed to fostering communities rooted in service, inclusion, and shared prosperity, empowering all individuals to make an impact.

Job Responsibilities

• Ensure that every guest receives excellent customer service. 
• Supervise and train Font Desk employees, ensure adherence to the dress, appearance, and conduct policies, and perform evaluations; use corrective action, retrain, coach and discipline as necessary. 
• Review and approve department timecards; Control labor costs in relation to occupancy rates and number of arrivals. 
• Respond to guest questions; Resolve guest complaints in a professional manner. 
• Organize and maintain Front Desk records and equipment; Control the inventory of Front Desk supplies and forms. 
• Provide a weekly occupancy forecast to other departments. 
• Handle the reservations and arrival of all group tours. 
• Compete weekly work schedules; Submit schedule adjustments, attendance notices and past weeks schedule to Location Manager. 
• Coordinate the operation of the Front Desk with other departments as needed. 
• Must understand policies and procedures as outlined in the employee handbook. 
• Become familiar with and train emergency fire evacuation and safety procedures as needed. 
• Other duties as assigned. 

Qualifications

• To be considered eligible, applicants must graduate between December – August of the current school year for the rising A2L Program class 
• This program will start in July. All degree requirements must be completed prior to the start date of the program (including any final internship requirements). 
• Must be authorized to work in the United States and not require work authorization sponsorship by Aramark for this position now or in the future 
• PREFERRED EXPERIENCE 
• A degree or background in hospitality, customer service, food service, facilities, operations, or sales 
•  Relevant coursework or work experience 
•  Strong leadership, project management, and execution skills 
•  Great verbal, written, and professional communication skills with teammates, customers, clients, and leadership 
• Dynamic working skills to handle change and ambiguity in a fast-paced environment 

#FS-150 

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.