• Provide accounts receivables follow-up functions for assigned Centers/Practices.
• Researching and resolving claim
• Researching and resolving outstanding balances with no response from the payor via billing system work queues and A/R reports
• Document all follow-up efforts in billing system for clear and concise identification of any identified issues and steps taken to resolve said issues
• Serve as a point of contact with Billing staff for revenue cycle related questions/issues
• Communicate with Lead and/or Supervisor/Manager regarding payor and account issues in a timely manner.
• Any other tasks as assigned

Qualifications:

• Excellent written and verbal communication skills
• Excellent computer skills including Excel, Word, and RCM systems as needed.
• Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills.
• Ability to multi-task and meet deadlines.

Experience Requirements:

• High school diploma or equivalent
• Previous Healthcare billing and/or Healthcare accounts receivable work experience