Hours: 40 hours per week.Clinic hours are Monday, Thursday, & Friday,9:00 am to 5:00 pm;Tuesday, 10:00 am to 6:00 pm; andWednesday, 12:00 pm to 8:00 pm.

Pay Rate: $19.00 to $21.00 per hour

Education:High school diploma or equivalent required

As a Medical Records Specialist, you will:

• Review and reconcile client medical records for accuracy; tracks corrections to be made by therapists and communicates with the Program Director
• Provide reconciliation of billing records with progress notes
• Maintain all medical records and filing systems; provides record copies to staff upon request, and processes release of medical information pertaining to clients
• Provide Medi-Cal billing, coding, and reporting all aspects of the clients medical record
• Audits and submit claims, determines Medi-Cal eligibility, daily data entry; reporting, tracking, and reconciling accounts receivable
• Assist the doctor with scheduling appointments and follow-up reminder calls to families
• Assist with front office clerical support as needed and works collaboratively with the program team

Additional Qualifications and Skills

• Bilingual Spanish is required for this position
• Two years experience in customer service in a fast-paced environment, preferably in mental health care patient administration environment, or an equivalent combination of education and relevant experience
• Excellent phone etiquette, attention to detail, ability to multi-task and maintain confidentiality required
• Working knowledge of medical terminology used in mental health programs required, as well as terms, concepts, and principles of privacy and confidentiality
• Intermediate knowledge of Microsoft Office to include Outlook, Word, Excel applications
• Previous experience in a similar mental health program serving the CYF population is a plus
• Reliable transportation is required to fulfill the essential functions of this position. A valid California drivers license in good standing and proof of insurance are required for employees driving personal vehicles on company business.
• Must be able to pass criminal/background clearance

Benefits:CRF provides benefits to help you balance your work life and your personal life. For full-time staff (30 hours or more), we offer...

• 19 days of PTO per year
• 12 paid holidays per year
• Monthly contribution of $100 towards qualified student loan debt
• Choice of medical plans, with minimal employee cost/expenses for you and excellent coverage
• Several dental plan options
• Vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Employee Assistance Plan for you and your family
• Employee discount program, including pet insurance plans
• Paid training and supervision hours are available
• Opportunities for advancement and growth
• Access to student loan forgiveness programs for graduates.

CRF inspires and mentors the next generation of mental health professionals!

Crossroads Family Center is a children/youth outpatient program which provides services to theEast region of San Diego County. We provide a range of services including crisis intervention, individual, family, and group therapy, medication support, rehabilitation, case management and drug and alcohol services while incorporating the family systems and wrap-around approach. We provide mental health services to children and youth with Medi-Cal as well as those who are uninsured and underinsured.

CRF staff members work together to meet the needs of San Diego Countys residents who are experiencing mental/behavioral health challenges.We offer a diverse, inclusive workplace that fosters personal growth and development.You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients andhelp people change their lives for the better!

We are an Equal Opportunity Employer

Medical Records Specialist