Hotel Banquet Captain

Job Description

Here at the Indianapolis Marriott North, the Hotel Banquet Captain is responsible for overseeing all aspects of banquet events at the hotel. This includes coordinating with the kitchen staff, setting up the banquet room, managing the serving staff, and ensuring that all guests have an enjoyable experience.

Responsibilities:

• Coordinate with the kitchen staff to ensure that all food is prepared and served on time.
• Set up the banquet room according to the event specifications.
• Manage the serving staff, ensuring that they are properly trained and providing excellent service to guests.
• Ensure that all guests are satisfied with their experience and address any concerns or complaints.
• Maintain a clean and organized banquet room throughout the event.
• Ensure that all equipment and supplies are properly maintained and stored.
• Assist with the planning and execution of future events.

Requirements:

• Previous experience in banquet or event management
• Excellent communication and organizational skills
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Strong leadership skills and the ability to manage a team.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of food and beverage service and etiquette