25 front desk supervisor Jobs in englewood, co
Hilton Denver Inverness - via Crescent Hotels and Resorts is Hiring a Front Desk Supervisor Near Englewood, CO
The Front Office Supervisor is responsible for the “hands-on” activities in
the Front Office. This includes, but is not limited to controlling rooms inventory,
scheduling, conducting monthly inventories, and ensuring a high level of guest
satisfaction. The Front Office Supervisor is also responsible for assisting in
training and developing their staff.
This position reports directly to the Front Office Manager and/or the Assistant Front Office Manager. This position works closely with the Front Office team, including PBX agents. In addition, this position should have a good working relationship with the Housekeeping Team, the Guest Services Team, and the Safety Services Team to ensure all goals are achieved.
The Front Office Supervisor must work closely with team members on a variety of topics in all areas of the property. This position requires a detail oriented, organized and flexible individual who can complete all general office duties as well as make sound decisions. Must be able to multi-task, problem solve, be flexible and adaptable to differing situations. Excellent inter-personal and communication skills are a must. Personality characteristics must include being personable, respectful, positive, ethical, trustworthy, professional, self-motivated, diplomatic, and confident.
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Supervise Front Office day-to-day activities
- Maintain and improve the quality of the guest experience
- Continue to help build and maintain a first-rate front desk team
- Protect guest room rates and upgrade charges
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
Work setting:
- In-person
Ability to Relocate:
- Englewood, CO 80112: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$38k-53k (estimate)
05/03/2024
08/29/2024
The job skills required for Front Desk Supervisor include Front Office, Guest Service, Housekeeping, Scheduling, Guest Relations, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
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Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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