The primary duties of the Bell Attendant are to help with the check-in/check-out processes and to accommodate guests during their stay in an attentive, courteous, and efficient manner.

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with company standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with our company standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Load and unload luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist houseperson with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps and directions as required.
• Open doors.