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```Duties```
We are seeking a skilled Desktop Support Technician to join our team. In this role, you will be responsible for providing technical support and troubleshooting assistance to end-users. Your primary focus will be on resolving hardware and software issues, ensuring the smooth operation of computer systems, and maintaining a high level of customer satisfaction.
Responsibilities:
- Provide desktop support to end-users, including troubleshooting hardware and software issues
- Install, configure, and maintain computer systems and peripherals
- Set up and troubleshoot network connectivity, including VPN and LAN connections
- Assist with the installation and configuration of software applications
- Perform routine maintenance tasks, such as system updates and virus scans
- Collaborate with other IT team members to resolve complex technical issues
- Document all support activities and resolutions in a timely manner
- Provide excellent customer service by effectively communicating technical solutions to non-technical users
```Skills```
To excel in this role, you should have a strong technical background and excellent problem-solving skills. You should also possess exceptional communication skills to effectively interact with end-users.
Required Skills:
- Proven experience in desktop support or a similar role
- Proficiency in Windows operating systems (Windows 7, 8, 10)
- Strong knowledge of computer hardware components and troubleshooting techniques
- Ability to analyze and resolve technical issues independently or with minimal supervision
- Excellent customer service skills with the ability to communicate technical solutions clearly to non-technical users
- Familiarity with Mac OS is a plus
- Basic understanding of networking concepts, including LAN connectivity and Active Directory
If you are a dedicated professional who enjoys helping others with their technical needs, we would love to hear from you. Apply today to join our team as a Desktop Support Technician!
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Expected hours: 8 per week
Benefits:
Schedule:
Experience:
Work Location: In person
Full Time
$50k-64k (estimate)
02/17/2024
06/15/2024
The job skills required for Desktop Support Technician include Troubleshooting, Customer Service, Desktop Support, Networking, Technical Support, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
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Practice fixing common computer problems.
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Seek technical support positions.
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TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.