Position Summary

The Transition Associate is responsible for overseeing the mass transition of client accounts to CreativeOne Wealth’s

management once an advisor with a pre-existing book of business is onboarded. In addition to transitioning the

advisor’s client accounts, the Transition Associate will train the advisor and their staff on the use of CreativeOne

Wealth’s systems and processes. This position will also be responsible for communicating transition status’ internally

between the operations and sales departments. When not coordinating a transition, other responsibilities include

carrying out tasks within the operations department.

Duties and Responsibilities include, but are not limited to:

• Oversee and implement transition plan of advisor’s assets.

• Provide constant communication and support to advisors during transition process.

• Assist with carrying out day-to-day operations/client service tasks.

• Daily interaction with advisors, vendors, and teammates to excellent provide customer service.

• Conduct virtual and in-person training to advisors and their staff.

Critical Skills Sought

• Willingness to learn, contribute to organizational growth.

• Highly organized and communicative.

• Enjoy meeting and engaging new advisors.

• Strong phone skills and ability to teach processes.

• Apply critical thinking, problem solving skills, and evaluates the level of sensitivity, risk and confidentiality

• Displays a positive attitude and has excellent interpersonal skills.

• Displays patience and empathy both verbally and in writing when communicating with advisors.

• Effectively communicates with cross functional team members within the department and across the

• Must be team-oriented, enjoy working with people, and be pro-active, flexible, and have the ability to work

Qualifications/Experience

• 2 years in an administrative, training, or sales support role of advisory business.

• Experience with TD Ameritrade’s, Charles Schwab’s and/or Fidelity’s institutional platforms.

• Experience with DocuSign, Docupace, Forms Logic and/or LaserApp softwares.

• Bachelor’s degree preferred.

• Series 65 or Series 7

This description covers the major purpose and major functions of the job. It is not intended to give all details or a

step-by-step account of the way each task is to be performed. Employees may receive other job-related instructions

and be required to perform other job-related duties requested by their supervisor. All requirements are subject to

possible modification to provide reasonable accommodation to qualified individuals with disabilities.

CreativeOne provides equal employment opportunities to all employees and applicants for employment and

prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national

origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any

other characteristic protected by federal, state or local laws.