Creative Solar USA - Seeking an O&M Field Service Tech

As a Georgia-based EPC company specializing in solar PV installs and energy storage, Creative Solar USA, LLC is excited to welcome detail-oriented, positive people with a mind for expansion onto our team. With more than 15 years of continued customer satisfaction, we're steadily expanding our market throughout Georgia and the Southeastern United States with a large focus on our O&M-S (Operations, Maintenance, and Service) market in the coming years. We place high value in investing in our employees' development along with their continued success and aim to have a team growing alongside our business for years to come.

If you are passionate about solar energy and expanding a market that is constantly on the edge of future technology-if you are excited about learning and fostering growth for not just you, but the teams you work with-if you are detail-oriented, love problem-solving with a technology-based mindset, and hold customer satisfaction in high esteem, Creative Solar USA could be the place you help make a difference in the community.

Position Description

After our Solar PV panels are installed, they must undergo operations and maintenance (O&M) to function properly and meet energy production targets over the lifecycle of the system, extending its life and ensuring quality. Unique to other companies in the Solar Industry, Creative Solar has identified Service as a key component of an Operations and Maintenance division and has broadened this field from just Operations and Maintenance to Operations, Maintenance, and Service.

Creative Solar USA has a dedicated team to facilitate this process. The O&M Service Tech will work with the O&M team to assess problematic situations, perform O&M visits and resolutions, and handle all monitoring site mapping responsibilities as well as assisting other Operations staff with original installations when necessary.

SUPERVISORY RESPONSIBILITIES:

• None

Duties/Responsibilities:

• Coordinate activities with the O&M team and other Operations staff, as required.
• Assist in maintaining the O&M vehicle with all necessary tools and equipment.
• Report O&M vehicle maintenance issues to the fleet coordinator staff person (Permitting Admin.).
• Secure/prepare necessary materials to complete O&M assignments.
• Develop skills to navigate monitoring and commissioning platforms.
• Assess and troubleshoot O&M issues in a timely and professional manner.
• Record activities in writing and photographs, and appropriately in the CRM/ERP tools and spreadsheets, as needed.
• Assist the Design Engineer with site surveys, site assessments, code compliance, project designs, single line drawings, structural engineering requests, BOM's, and documentation.
• Perform other related duties as assigned.

Required skills/abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and related software.
• Proficient in the use of safety equipment and hand tools.
• Thorough understanding of solar installation and design.
• Proficient with PV commissioning and monitoring platforms.
• Ability to pick up new information quickly.
• Have a valid driver's license and clean MVR.

Education and Experience:

• High School Diploma or GED is required.
• Minimum two years of related installation experience required. Any design experience is preferred.
• At least 1 year on-roof experience with solar installations
• Certifications for all batteries and hardware used for installation.
• OSHA-10 certification

Physical Requirements:

• Ability to lift up to 50 lbs., repeatedly.
• Prolonged periods of sitting at a desk, monitor viewing, standing, or driving.
• Ability to climb ladders, work at heights (rooftops), and assess tight spaces (attics).
• Ability to work while utilizing PPE (personal protective equipment).

Benefits (after applicable eligibility period):

•PTO•Company-paid holidays•Birthdays paid on us•401(k) •Training Incentive Programs•Medical Insurance, Vision, Dental,•Life Insurance•Maternity Leave, Paternity Leave•EAP (Employee Assistance Programs)

Pre-Employment Requirements

All candidates must pass a pre-employment drug screening, a background check deemed relevant for the position, and an annual motor vehicle record (MVR) according to company policies prior to starting employment.

All candidates must also be legally eligible to work in the US without current or future sponsorship.