1 Full Time - Customer Support Agent Job in Fontana, CA
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Creative Perspective is Hiring a Full Time - Customer Support Agent Near Fontana, CA
Creative Perspectives is a leading consulting firm with several years of experience in leadership development, customer support, and client management. On our Customer Support team, you’ll be an important part of shaping our customer experience – from setting up new accounts to answering questions and actively listening for opportunities to expand and deliver great services.
Customer Support Agent Duties and Responsibilities:
- Provide leadership to others through example and sharing of knowledge/skill
- Research and analyze competitor marketing and sales materials.
- Responsible for top-level customer support, account explanations, client relations, and customer upgrade options
- Support the marketing work of other team members
- Assist in the organizing of in-person appointments or events
Customer Support Agent Requirements:
- 1-year of Customer Service, customer support, business management, sales experience or related coursework preferred
- Great communication skills
- Goal-Oriented
- Good work ethic
- Excellent attitude
- Strong verbal communication skills
#LI-Onsite
Job Summary
Full Time
$61k-84k (estimate)
03/10/2024
04/30/2024
ceocreative-perspectives.com
Piedmont, SC
<25
Related Companies
The job skills required for Full Time - Customer Support Agent include Customer Service, Customer Support, Communication Skills, Leadership, Consulting, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Full Time - Customer Support Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Full Time - Customer Support Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Full Time - Customer Support Agent positions, which can be used as a reference in future career path planning. As a Full Time - Customer Support Agent, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Full Time - Customer Support Agent. You can explore the career advancement for a Full Time - Customer Support Agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Agent job description and responsibilities
For unsatisfied customers, agents try their best to resolve the concerns or transfer the complaints to related departments.
01/29/2022: Port Arthur, TX
A Customer Support Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
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Ensured superior customer service experience by addressing customer concerns, demonstrating empathy and resolving problems within a reasonable time frame.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Therefore, being able to diffuse frustrated customers and ensure effective and successful complaint resolution.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Agent jobs
They must resolve complaints accurately and efficiently to ensure customer satisfaction to keep a good reputation for the organization.
03/13/2022: Reno, NV
Agents need to be trained for a wide range of customer service soft skills.
01/21/2022: Baltimore, MD
According to numerous studies, today’s consumers expect customer service to be more proactive and personalized.
03/07/2022: Bakersfield, CA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
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Second line support agents must remain calm and be completely understanding with each customer.
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Step 3: View the best colleges and universities for Customer Support Agent.
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