Creative Services Manager

3033 N. Central Ave, Suite 145

Phoenix, AZ 85012

Who Are We?

At Adelante Healthcare, we believe that healthy people create healthy communities. Our mission is to improve the health of our communities by providing the highest level of primary and preventive care, making it affordable for everyone. For over 40 years, we have been dedicated to serving our communities by providing healthcare to those most vulnerable by offering health care services at nine locations throughout Maricopa County. By joining the Adelante Healthcare team, you become part of a patient centered caring organization that is playing a vital role in helping our communities.

OUR AMAZING BENEFITS

We offer a culture that values caring, professional development, growth, and sustainability. We provide a comprehensive and competitive benefits program including:

· Medical, Dental, and Vision available DAY ONE!

· 3 weeks Paid Time Off annually

· 10 paid Holidays annually

· 403b Retirement Account Savings Plan

· Tuition Reimbursement for eligible programs

· Employer-paid Short Term and Long Term Disability

· And MORE

POSITION SUMMARY

The Creative Services Manager creates the visual first impression for Adelante and is responsible for assuring brand consistency across all formats. They drive creative production of a wide variety of innovative assets to support the output of cutting-edge internal and external marketing/branding initiatives. This position works collaboratively to elevate the team and its creative ideas. This role also leads cross-functional brainstorming sessions to coordinate, plan, design and execute all print and digital media including professional photography and video production.

WHAT YOU'LL NEED TO HAVE

• Minimum of five (5) years’ experience in creative services, advertising, or marketing, preferably in the healthcare or nonprofit field
• Four (4) year college degree in marketing, advertising, communications, or design or equivalent experience.
• Demonstrated excellent design sense and/or experience with formatting content into visually appealing layouts, data visualizations, and infographics (Portfolio should be provided during interview process)
• Ability to be a self-starter, pay attention to detail, and multitask across multiple projects in a fast-paced, team-based environment
• Comfortable designing in a team environment - with writers, social media specialists, web developers and others - but also working independently
• Experience with reading, understanding, and developing visualizations from complex data
• Demonstrated experience in providing artistic direction and overseeing design and production of materials and managing a brand message across platforms
• Strong graphic design skills and proficiency with Adobe Creative Cloud programs including InDesign, Photoshop, and Illustrator
• Strong video production skills including writing, casting, production and editing with a DSLR camera and applicable Adobe Creative Cloud programs
• Proven people-centered photography skills including both portraiture and candid situations
• Experience in use of WordPress and online email marketing platforms such as Constant Contact
• Ability to develop and manage budgets as well as oversee the purchasing process for necessary equipment and services
• Experience in developing social media visuals on platforms including, Facebook, Instagram, LinkedIn, YouTube and TikTok
• Effective organizational skills and the ability to prioritize and multi-task on a variety of assignments often requiring independent judgment
• Strong verbal and written communication skills
• Proven track record of working collaboratively with both internal and external constituencies
• Valid AZ driver’s license and current insurance
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations

WHAT YOU'LL BE DOING DAY TO DAY

• Implement and adopt the Adelante brand style across all platforms to create brand consistency
• Develop a deep understanding of Adelante’s mission and nurture relationships throughout the organization and community to creatively capture the Adelante story in words and imagery
• Manage a wide variety of projects intended to increase awareness and engagement with Adelante across multiple platforms and to multiple audiences
• Collaborate with team members in the creation of various internal and external campaigns
• Manage multiple projects simultaneously, working with Project Managers to develop, monitor, manage, and revise project scope documents, timelines, and processes
• Create, produce and/or maintain materials including business collateral, special projects, videos, photography, website, newsletters, and social media presence
• Support organizational signature events by assisting with graphics, thematic elements, promotion and coordinating on-site activities.
• Work with other departments as needed in designing signage, promotional items, email headers, invites, etc.
• Develop and manage the creative services budget within the Marketing budget
• Research, recommend and coordinate purchase of equipment, software and merchandise needed to support creative efforts
• Develop and produce social media visual campaigns on platforms including Facebook, Instagram, LinkedIn, YouTube and TikTok

*** As a community health center, we have a unique responsibility to keep our facilities as safe as possible and to protect our patients and team members. With this in mind, you will be required to comply with all vaccine mandates, including the COVID-19 and Flu Vaccine programs which will include acquiring the vaccines or an exemption. This policy is consistent with our mission to provide a safe and healthy environment for our patients, providers, and employees.

As an Affirmative Action and Equal Opportunity Employer, Adelante Healthcare is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities, and people with disabilities are strongly encouraged to apply.***