107 sales support specialist Jobs in raleigh, nc
First Citizens Bank is Hiring a Sales Support Specialist Near Raleigh, NC
This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability. Reviews financial information or participates in client support activities in order to identify sales opportunities for the wider business unit. Facilitates the sales process by preparing necessary documentation. Ensures client satisfaction by answering inquiries, addressing account or product discrepancies, and handling support issues. Supports account servicing issues that require further resolution or investigation. May provide guidance to less experienced specialists in the work group.
Responsibilities:
Service & Support - Uncovers sales opportunities through analysis, reporting, and daily support operations. Works directly with individuals to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process, and assists in calls or presentations intended to solicit business.
Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms.
Data Analysis - Sources, compiles, and interprets financial data. Performs analysis to determine trends in market, product, or client information.
Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. May assist in creating and monitoring pricing of Bank products or services, including evaluating competitor products and making suggestions to enhance the attractiveness of Bank offerings.
#LI-NC1
Qualifications:
Bachelor's Degree and 0 years of experience in Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or OperationsPreferred Qualifications: Treasury management, ability to handle a high volume workflow, great written and verbal communication skills, attention to detail, ability to multi-task and banking experience.Hybrid role: Residency in the Raleigh, NC area is preferred.
Job Summary
Full Time
$61k-79k (estimate)
05/01/2024
05/16/2024
firstcitizens.com
MILWAUKEE, WI
3,000 - 7,500
1898
RALPH GARCIA
$1B - $3B
Banking
Related Companies
About First Citizens Bank
For more than 100 years, Raleigh, N.C. -headquartered First Citizens Bank has helped customers do more with the money they earn, save and invest. Along the way, weve built our company on such timeless values as integrity, hard work and taking the long-term view. In 1898, First Citizens began as the Bank of Smithfield in Johnston County, N.C. From a single office, First Citizens has grown to more than 550 branches in 19 states. First Citizens today is a full-service banking institution with more than 6,500 employees. Our parent company, First Citizens BancShares, Inc. (NASDAQ: FCNCA), has more ...
than $35 billion in assets. First Citizens is now the countrys largest family-controlled bank, with a record of stable leadership few institutions can rival. First Citizens offers: Traditional banking services. Essential business and professional services. Wealth management capabilities. Hundreds of branches and ATMs, a full-service telephone bank and sophisticated online and mobile banking offerings. For over 120 years, customers have trusted First Citizens with their money and their futures. And thats a trust weve always taken seriously. For every First Citizens customer, now and in the future, we make a simple promise: We will always live and work by the values that have distinguished First Citizens since the day we opened our doors. Forever First is our commitment to the people, businesses and communities who rely on us to be the best bank we can be. As we say, Money isnt everything. But so much depends on what you do with your money. First Citizens Bank. Forever First. Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). Equal Housing Lender Member FDIC
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The following is the career advancement route for Sales Support Specialist positions, which can be used as a reference in future career path planning. As a Sales Support Specialist, it can be promoted into senior positions as a Sales Support Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Support Specialist. You can explore the career advancement for a Sales Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Sales Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Sales Support Specialist job description and responsibilities
Assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently.
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Performs administrative tasks to support the sales team and help them to gain and keep customers.
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Must arrange strategic schedules, provide necessary support materials to each member and devise plans that would help the team gain more sales.
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May arrange meetings and appointments with clients, develop sales strategies for profit growth and process orders while ensuring customer satisfaction.
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Performing data entry for metrics such as sales and returns.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Sales Support Specialist jobs
Most sales support specialists do not need an advanced degree, an associate’s or bachelor’s degree.
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All sales support specialist jobs require at least a high school diploma.
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Sales support specialists who must travel to provide support or products to clients will also need to have a valid driver’s license.
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3+ years sales/sales support, lead management or telemarketing experience and customer service experience considered.
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1 year of experience as a Sales Support Specialist or similar role.
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Step 3: View the best colleges and universities for Sales Support Specialist.
