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At Crawford, the #1 electrical distributor across Texas and Louisiana, successful associates drive and promote our mindset of Adapt, Dare and Learn. We are focused on building customer centric strategies, inspiring, empowering, and developing our associates who adapt to change and drive and deliver results.

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Job Summary

Focuses on Remanufacture, Repair, Reliability, PMA logistics, Customer Reporting & Embedded support – direct functional logistics and delivery interface for district MOU’s & Contracts. Maintains Rockwell Channel Asset Management Program, Data Base Management, Reliability Data Collection & Reporting, pick up, and delivery of repair/reman units. Manages embedded delivery engagement which consists of storeroom contracts, PMA audits & maintenance, VMI replenishments & maintenance. Responsible for National and Key Accounts storeroom management. Functions as a resource to consolidate VMI assisting the customer with purchasing methodology, reduce stocking units, consolidation and market basket pricing. RA Storeroom Contract Services resource for RA Asset Management CHAMP & RAAMP, IBE, and PMA promotion.

Essential Duties & Responsibilities

• Responds to requests from customers and salespersons on matters about the application and operation of high-technology equipment.

• Assists with the planning and presentation of training programs and other professional growth opportunities for customers and salespersons in the planning and operations of high-tech equipment.

• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.

• Acquires uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.

• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in the warehouse, catalog and catalog number, other reference materials, and special selling points.

• Identifies and uses the appropriate company and customer pricing systems.

• Establishes or improves relationships with customers to better understand sales territory, schedule and customer needs by phone and customer visits.

• Talks with customers by phone or in person to receive orders for products.

• Calls on regular and prospective customers to solicit orders.

• Solicits sale of new or additional products.

• Compiles lists of prospective customers for use as sales leads.

• Coordinates local agreements.

• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.

• Prepares cash or charge sales tickets with required identification, necessary information for the customer, merchandise, price, and sales tax status for processing, shipment and delivery of merchandise promptly. Follows up with any specific record-keeping requirements.

• Estimates date of delivery to the customer, based on knowledge of own firm's delivery schedules.

• Assists in customer credit issues as directed.

• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.

• Prepares correspondence and reports necessary for business transactions.

• Keeps a careful, accurate and daily record of expenses to be reimbursed and submitted timely.

• Formulate, develop and execute account development and sales by account. Submit reports as required.

• Work with Purchasing Dept. to resolve any potential inventory obsolesce problems as directed.

• Sell and promote branch and company-wide promotions.

Minimum Qualifications

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations.

• Ability to write reports, business correspondence, and procedure manuals.

• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.

• Ability to perform math functions representative of the job such as; addition, subtraction, multiplication, and division in all units of measure, using whole numbers, common fractions, decimals and metric scales; computing rate, ratio, and percentages and to draw and interpret bar graphs; calculating figures and amounts such as discounts, interest, commissions, and proportions.

• Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Preferred Qualifications

• Associate’s degree (A.A.) or equivalent from an accredited two-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Why work for Crawford?

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers. Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, “Whatever it Takes!” through our mindset competencies below:

Our Competitive Benefits?

401K Matching, Competitive Medical Plans (medical, dental, and vision), Paid Vacation/Sick time, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Employee Discounts, Long term and Short term disability, Life Insurance, and ample opportunities to learn and grow.

About Crawford

In 1990, Crawford Electric Supply opened its first store in Dallas, TX and began a tradition of excellence. Within five years of opening, the store was ranked #1 in the twin city market. Over the next few years, Crawford grew from just one store of 6 employees with $2 million in sales to 6 locations with $320 million in sales (Dallas, Houston, Austin, San Antonio, Fort Worth, and College Station). Always striving to be the preferred business to business provider of electrical products and solutions, each location rose to the top of their respective markets and continued to expand our footprint. Today, Crawford has grown to 25 locations across Texas and Louisiana with more than 600 associates. We are proud to serve commercial, residential, and industrial markets. Over the last 30 years, Crawford has lived up to and exceeded its motto of, “Whatever it Takes!“

Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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