Excellence In Everything We Touch

Position Summary

Under the direction of Vehicle Services Management and Heavy Equipment Specialists. Prepared written appraisals on damage to “on or off road” auto and heavy equipment. Responsible for establishing accurate and acceptable repair figures if repairable. Establishes pre-loss actual cash value and possible salvage value if non-repairable. Appraisal Clause and Diminished Value knowledge and experience required.

Responsibilities

• Appraises auto and heavy equipment damage to determine repair costs for claim settlement
• Establishes pre-loss actual cash value and salvage value for heavy equipment beyond repair.
• Establishes cargo loss value if applicable.
• Examines damaged unity for interior / exterior damage.
• Interprets client special instructions to accurately handle claims.
• Prepares reports/documents for appropriate personnel as required.
• Records case time/billings.
• Solicits business locally when called upon to do so.
• One of the first points of contact in the call.
• Upholds the Crawford Code of Business Conduct at all times.
• Performs other duties as requested.
• Upholds the Crawford Code of Conduct.

Requirements

• High school or vocational school graduate or an equivalent combination of education and experience.
• 3 years of previous experience with auto and heavy equipment and appraising vehicle damage.
• Licensing as required by jurisdiction. Must possess a valid driver’s license. Must complete continuing education requirements per Crawford Educational Services.
• Ability to read and interpret technical reference material.
• Ability to communicate effectively, both orally and in writing.
• In-depth working knowledge of various types of vehicle construction and repair techniques.
• Ability to learn automated appraisal systems.
• Solid negotiating and customer service skills.
• Must possess solid mathematical and computational skills.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to talk and hear.
• Ability to see and read.
• Reaching and manual dexterity for operating computer keyboard.
• While performing the duties of this position, auto travel may be required.
• The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
• Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative to office files, etc..
• Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
• Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
• Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.
• Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
• Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
• Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.

When you accept a job with Crawford, you become a part of the One Crawford family. 

• Our total compensation plans provide each of our employees with far more than just a great salary
• Pay and incentive plans that recognize performance excellence
• Benefit programs that empower financial, physical, and mental wellness
• Training programs that promote continuous learning and career progression while enhancing job performance
• Sustainability programs that give back to the communities in which we live and work
• A culture of respect, collaboration, entrepreneurial spirit and inclusion

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.