Craft Lake City is a non-profit organization whose mission is to educate, promote and inspire local artisans while elevating the creative culture of the Utah arts community through science, technology and art. Craft Lake City's flagship event is the annual DIY Festival held each year in August. We also offer year-round programming that includes workshops, exhibitions, and other special events.

The Outreach Assistant will be responsible for the support and/or on-site coordination of outreach events in communities throughout Utah. Craft Lake City’s Outreach Assistant is interested in the local maker movement, is familiar with Craft Lake City’s programs and mission, and has a passion for merchandising, sales and event management. The Outreach Assistant will serve as a public ambassador for Craft Lake City, and will work to ensure a positive experience for community event attendees and partners. This position will also assist in a supportive role to the Volunteer Coordinator and Craft Lake City Volunteer Department. The Outreach Assistant will be responsible for overseeing the check-in, training, and coordination of volunteers on-site during the 15th Annual Craft Lake City DIY Festival, along with supporting our Brand Ambassador Program and volunteer efforts throughout the year. The Assistant Volunteer Coordinator is organized, a natural leader, a clear communicator, outgoing and team player with an interest in supporting Utah’s creative community. This staff member will become familiar with all DIY Festival departments and assist in appropriate volunteer training and management to ensure a successful Festival experience. Additionally, theOutreach Assistant will support other departments during the event, providing breaks, added support, and quality customer service to artisans, exhibitors, performers, and attendees.

Reports to the Volunteer Coordinator.

Responsibilities

-Serving as a representative and ambassador of Craft Lake City at various community outreach events during the year (such as farmers markets, Craft Lake City workshops, local street fairs, etc.)

-Cultivating leads for the organization (sponsors, donors, potential exhibitors, newsletter subscribers, etc.) while representing Craft Lake City at events

-Setting up and breaking down Craft Lake City’s table or booth in each venue

-Interacting with the public to promote Craft Lake City programs

-Selling Craft Lake City merchandise and tickets to meet internal sales goals

-Coordinating craft activities for the public at certain community events

-Recruiting, training and managing Brand Ambassadors as necessary to assist with Craft Lake City outreach events

-Maintaining a clean and organized area during the event

-Sending images and info to CLC’s PR & Social Media coordinator during the event

-Returning all event supplies to CLC headquarters

-Assisting with post-event reporting as needed

-Assisting the Artisan & Programs department with additional miscellaneous clerical event prep tasks as needed (such as Zone Manager prep, craft workshop kit assembly, etc.)

-Assisting the Volunteer Coordinator with managing volunteers during events
-Providing breaks for the Volunteer Coordinator and other staff members during events

-Assisting with decor install and maintenance of Volunteer Lounge including restocking snack, drinks, maps, handbills, and other materials needed by volunteers during events

-Posting on social media about Craft Lake City’s participation in partner events

Qualifications:

-This position requires a flexible schedule in the evenings and on weekends to accommodate special events with partners in the community

Develop and oversee events and event partnerships to further increase Craft Lake City’s physical presence in the community

The job requires someone with the physical ability to lift objects up to 50 pounds as necessary;

-Customer service experience

-Prior experience with event coordination

-Experience in sales and/or arts programming preferred

-Exceptional organizational and customer service skills

-Ability to access email each day and respond in a timely manner

-Ability to adapt and be flexible in an event-driven, nonprofit environment

-An interest in creating meaningful relationships between Craft Lake City and the community

-Ability to perform under stress; stress management skills

-Organizational skills and attention to detail

-Maturity and ability to professionally represent Craft Lake City

-Desire to help with tasks ranging from data entry to in-person event support

-Comfortable building relationships with volunteers on the phone, via email, on social media and in-person

-Ability to access email each day and respond in a timely manner

-Knows how to spell “team player” without an “I” or “me”

-Ability to bring your thoughts and ideas to the table in a constructive manner, and open to receiving constructive criticism on your own work

-Proficient with Google Drive, Docs, Sheets, etc.

-Experience with Adobe Creative Suite, social media, or website management a plus

Requirements:

-Must attend required meetings and trainings

-Must be able to commit to working DIY Festival hours

-Must be able to work long hours (10 ) in outdoor summer temperatures

-Must be able to commit to scheduled work hours, attend volunteer trainings, approximately 5-10 hours per week with increased hours during summer event season

-Must be a self-starter, someone who can take the lead when needed and can be counted on to complete tasks from beginning to end.

-Must have your own laptop and cell phone

-Must have your own car to transport supplies to off-site events

-Must be comfortable lifting chairs, tables, and other supplies

Job Types: Part-time, Contract

Pay: $15.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• Choose your own hours
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person