72 Member Service Representative Jobs in Portland, ME
cPort Credit Union is Hiring a Member Service Representative Near Portland, ME
cPort Credit Union is currently accepting applications for a Member Service Representative for our Forest Avenue, Middle Street and Riverside Branch locations. This position requires prior experience in providing excellent member/customer service, computer knowledge, ability to multi-task and attention to detail. Candidates must have excellent interpersonal skills and enjoy working in a member/customer-focused environment. The ideal candidate will also have experience in customer service within a financial institution or similar position. Saturday hours are required for this position.
Job Duties
- Opening and maintaining member accounts including Savings, Checking, Certificates, Money Market accounts, etc.
- Opening and processing consumer loan applications. Accurate and efficient handling of all member information files and records in an organized, secure and confidential manner.
- Effective communication via telephone, mail and in-person. Attracting potential members by answering product and service questions and providing information about products and services that may be of benefit to the member.
- Assessing member/customer needs while building, maintaining, and expanding mutually beneficial relationships by recommending products and services.
- Working as a team with co-workers and contributing to team efforts by accomplishing related tasks as needed.
Location
This position will be located in Portland, ME.
Requirements
Prior work experience in a financial institution required. Customer service or Episys software experience is preferred.
Pay and Benefits
cPort Credit Union takes pride in providing our members with exceptional personalized service in a friendly, team-oriented environment. We offer competitive wages, bonus and wellness programs, and an excellent benefits package to full-time employees including health insurance, dental, vision, life insurance, 401k, paid holidays, vacation time, tuition reimbursement and career advancement opportunities.
Job Summary
Full Time
Banking
$35k-42k (estimate)
03/31/2023
05/18/2024
cportcu.org
SCARBOROUGH, ME
50 - 100
1931
Private
MEGAN DALL
$10M - $50M
Banking
Related Companies
The job skills required for Member Service Representative include Customer Service, Products and Services, Consumer Loans, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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