61 senior architectural project manager Jobs in charlotte, nc
World Wide Technology is Hiring a Senior Project Manager Near Charlotte, NC
World Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a Senior Project Manager to support our client.
Position Summary
This position is responsible for the operational support of complex voice network solutions. This position requires a thorough understanding of Avaya and Cisco call center telephony environments. Knowledge on Avaya Communication Manager, Avaya Session Manager, Cisco Call Manager are a requirement. Oracle SBCs, Avaya Call Management System and Avaya Media Servers are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and has the vision to increase reliability across the platforms.
Responsibilities
Responsible for timely resolution of alarms via Prognosis and customer reported issues.
Focus on improving overall reliability of Telephony systems
Collaborate closely with peer IT organizations helping to influence, guide and direct technical outcomes; ensuring mutual strategy alignment
Collaborate across the IT organization to provide end-to-end solutions.
Troubleshoot complex platform issues that are causing impact to production system.
Identify proactive activity that will drive down production impacting issues
Working Conditions
Location: Charlotte - hybrid
No Travel
Basic/Required Qualifications
Minimum of five years of experience in Information Technology with at least four years of Telephony support/design experience
Experience with large scale call center engineering and operational support
Understanding of communication technology and fundamentals.
Ability to work well within a team; good interpersonal relational skills
Effective verbal & written communication
Experience in coordination with multiple groups, companies, and people simultaneously
Demonstrated ability to work productively with little direct supervision.
Demonstrated organizational and time management skills
Ability to effectively prioritize multiple tasks
Willingness and ability to learn new skills
Adherence to Change Management practices
Strong interpersonal skills to support successful performance in a team environment
Desired Qualifications
Experience with the following voice network hardware/software solutions:
Avaya Communication Manager, Application Enablement Server, Session Manager, System Manager
Cisco Unified Communication Manager, CUBE, Unity, Meeting Server, UCCE
Oracle Session Border Controller
Verint Call Recorder
Advanced working experience with technologies and protocols such as H.323, H.248, CTI Links, SIP, APIs
Experience with call vectoring and routing
Experiencing integrating different collaboration technologies together
Job Summary
Full Time
$108k-137k (estimate)
05/27/2024
06/09/2024
wwt.com
COSTA MESA, CA
1,000 - 3,000
1990
Private
$1B - $3B
Wholesale
Related Companies
About World Wide Technology
WWT is a provider of supply chain management, staffing and technology consulting services to retail and healthcare sectors.
The following is the career advancement route for Senior Project Manager positions, which can be used as a reference in future career path planning. As a Senior Project Manager, it can be promoted into senior positions as a Planner/Scheduler IV - Construction that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Project Manager. You can explore the career advancement for a Senior Project Manager below and select your interested title to get hiring information.
If you are interested in becoming a Senior Project Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Senior Project Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Senior Project Manager job description and responsibilities
Leads a project team or multiple project teams simultaneously.
03/06/2022: Vallejo, CA
Prepare estimates and develop detailed project plans for all phases of the project.
02/07/2022: Denver, CO
Monitor project team performance and complete performance reviews.
03/16/2022: Gary, IN
Has the authority to run the project on a day-to-day basis.
01/23/2022: La Crosse, WI
Plan and oversee a project’s success.
03/07/2022: Somerset, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Senior Project Manager jobs
Require a bachelor’s degree.
04/08/2022: Battle Creek, MI
Bachelor's degree or equivalent work experience with 5+ Years project management.
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Proven experience within the field of Project Management.
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Previous experience planning and managing large projects.
03/06/2022: Salem, OR
Any relevant project management related experience.
04/07/2022: Philadelphia, PA
