6 Director of Technical Operations Jobs in Ashburn, VA
CPG Beyond is Hiring a Director of Technical Operations Near Ashburn, VA
- Lead and direct Technical Operations team in the delivery of high quality, efficient, and effective service solutions.
- Drive a customer-centric culture that provides high quality support and service through the end-to end client journey while actively developing staff.
- Responsible for oversight of all work systems, procedures, and policies that enable and encourage the optimum performance of CPG technicians.
- Provide leadership and guidance for our clients’ critical facility electrical infrastructure.
- Lead data center critical facility RFIs/RFPs and conduct critical facility audits (QA/QC).
- Create, manage, and review all electrical documentation based on best practices, current industry standards with attention paid to the CPG’s Quality Systems procedures and the customer’s change management processes.
- Use effective crisis management skills and emergency operating protocols.
- Enforce health and safety program with close adherence to OSHA, NFPA and CPG’s standards.
- Maintains a high quality of service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.
- Lead department by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
- Create and inspire team environment with an open communication culture.
- As needed, perform site walks and estimating of potential new work.
- Identify and analyze project deficiencies; Formulate and document plans of action which ensure future deficiencies are eliminated.
- Lead the department that creates MOPs, SOPs, EOPs and other technical reports and procedures.
- Be familiar with all applicable Federal, State, and local rules, codes, and regulations.
- Other assigned tasks as requested.
- Bachelor’s Degree in electronics, electrical theory or similar discipline, or equivalent work experience required. Military training is an acceptable equivalent to a formal degree.
- 10 years of field repair / customer service experience with UPS, electrical, electro-mechanical or electronics related equipment or equivalent military equipment experience required.
- Knowledge of Power Distribution System installation and maintenance.
- Experience with critical power equipment, including UPS, switchgear, monitoring equipment, generators, etc.
- Ability to read and understand one-line diagrams, blueprints, schematics, and construction drawings.
- Technical and troubleshooting skills.
- Testing experience and knowledge per NETA and/or NICET.
- Knowledge of OSHA and EPA standards regarding services and construction.
- Ability to train, influence and motivate team members.
- Experience writing JHAs, MOPS, technical reports, and procedures.
- Excellent written and oral communication skills.
- Ability to make independent decisions.
- OSHA certification preferred.
- Proficiency in Microsoft office or similar software
- NETA or NICET certification preferred
- Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Proven experience in leading and growing teams in high-growth organizations.
- Prolonged periods of sitting at a desk or working on a computer. Must be able to lift up to 15 pounds at a time. May be required to walk around facility.
Job Summary
Full Time
$200k-224k (estimate)
03/31/2024
05/30/2024
The job skills required for Director of Technical Operations include Leadership, Planning, Customer Service, Futures, Coaching, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Technical Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Technical Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Technical Operations positions, which can be used as a reference in future career path planning. As a Director of Technical Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Technical Operations. You can explore the career advancement for a Director of Technical Operations below and select your interested title to get hiring information.
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