Full Time | Ambulatory Healthcare Services2 Months Ago
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CoxHealth is Hiring an IT Solutions Analyst - Identity and Access Management Near Springfield, MO
Summary
Best in Class Work Environment
5x Modern Healthcare Best Places to work
America’s Greatest Workplaces 2023 – Newsweek
Best Employers for New Grads 2023- Forbes
Greatest Workplace for Women 2023 - Newsweek
Benefits
Robust, fully customizable benefits package including Medical/Vision/Dental and more!
No cost eCare visits
Employer-provided mental health services for employees and eligible family members
Retirement with employer match
Tuition discounts and reimbursement available for continuing your education
Free and convenient parking
CoxHealth Fitness Center and Child Care discounts
Onsite delivery for CoxHealth Pharmacies and 1906 Employee Store
IT Solutions Analyst I:
Job Summary
The IT Solution Analyst is responsible for providing technical and workflow support for the IT systems. They troubleshoot and resolve workflow and production issues, perform root cause analysis, and participate in the development and implementation of solutions to prevent future incidents, and provide guidance on workflow and system improvements. They review and perform validation of changes, new enhancements, or features and make best practice recommendations to stakeholders regarding implementation options. new software, application, or code releases and provide feedback on system performance and usability. The analyst must have a thorough understanding of healthcare as well as technical expertise in the relevant systems and technologies. This position is aligned to the Identity & Access Management team and will be responsible for identifying strategies for access security in ERP business systems, including the Workday ERP system. The role will involve working closely with various stakeholders, including IT, security, and business teams, to implement and maintain ERP systems' security IAM processes.
Job Requirements
Education
Preferred: Associate degree in computer science, Information Systems, Healthcare Administration, or related field
Experience
Required: 2 years of experience in healthcare and/or IT support, including experience with relevant IT applications OR Associate degree in computer science, Information Systems, Healthcare Administration, or related field.
Skills
Basic analytical and problem-solving skills
Good communication and interpersonal skills
Ability to work as part of a team or independently with direction
Familiarity with relevant IT applications
Understanding of healthcare industry terminology and processes
Familiarity with ticketing systems to log, track, and manage support requests
Basic skills in documenting workflow troubleshooting steps and resolution, and/or end user education.
Licensure/Certification/Registration
N/A
IT Solutions Analyst II:
Job Summary
The IT Solution Analyst is responsible for providing technical and workflow support for the IT systems. They troubleshoot and resolve workflow and production issues, perform root cause analysis, and participate in the development and implementation of solutions to prevent future incidents, and provide guidance on workflow and system improvements. They review and perform validation of changes, new enhancements, or features and make best practice recommendations to stakeholders regarding implementation options. new software, application, or code releases and provide feedback on system performance and usability. The analyst must have a thorough understanding of healthcare as well as technical expertise in the relevant systems and technologies. This position is aligned to the Identity & Access Management team and will be responsible for identifying strategies for access security in ERP business systems, including the Workday ERP system. The role will involve working closely with various stakeholders, including IT, security, and business teams, to implement and maintain ERP systems' security IAM processes.
Job Requirements
Education
Preferred: Associate degree in computer science, Information Systems, Healthcare Administration, or related field.
Experience
Required: 4 years of experience in healthcare and/or IT support, including experience with relevant IT applications OR Associate degree in computer science, Information Systems, Healthcare Administration, or related field.
Skills
Strong analytical and problem-solving skills
Proficiency in using and troubleshooting relevant end user applications/systems
Understanding of application/systems/solution integration with other IT solutions/infrastructure.
Ability to collaborate with hospital staff, IT teams, and vendors
Basic understanding of end user workflows related to technology utilization
Functions independently with some assistance from senior team members
Licensure/Certification/Registration
N/A
IT Solutions Analyst III:
Job Summary
The IT Solution Analyst is responsible for providing technical and workflow support for the IT systems. They troubleshoot and resolve workflow and production issues, perform root cause analysis, and participate in the development and implementation of solutions to prevent future incidents, and provide guidance on workflow and system improvements. They review and perform validation of changes, new enhancements, or features and make best practice recommendations to stakeholders regarding implementation options. new software, application, or code releases and provide feedback on system performance and usability. The analyst must have a thorough understanding of healthcare as well as technical expertise in the relevant systems and technologies. This position is aligned to the Identity & Access Management team and will be responsible for identifying strategies for access security in ERP business systems, including the Workday ERP system. The role will involve working closely with various stakeholders, including IT, security, and business teams, to implement and maintain ERP systems' security IAM processes.
Job Requirements
Education
Preferred: Associate degree in computer science, Information Systems, Healthcare Administration, or related field
Experience
Required: 4 years of experience in healthcare and/or IT support, including experience with relevant IT applications OR Associate degree in computer science, Information Systems, Healthcare Administration, or related field.
Skills
In-depth understanding of end user processes and related IT solutions
Assist end users during transitions to new systems and workflows
Collaborate with vendors to resolve complex issues and optimize system performance
Utilize data to support decision making and improve operational efficiency
Functions independently with limited assistance from senior team members
Licensure/Certification/Registration
n/a
IT Solutions Analyst IV:
Job Summary
The IT Solution Analyst is responsible for providing technical and workflow support for the IT systems. They troubleshoot and resolve workflow and production issues, perform root cause analysis, and participate in the development and implementation of solutions to prevent future incidents, and provide guidance on workflow and system improvements. They review and perform validation of changes, new enhancements, or features and make best practice recommendations to stakeholders regarding implementation options. new software, application, or code releases and provide feedback on system performance and usability. The analyst must have a thorough understanding of healthcare as well as technical expertise in the relevant systems and technologies. This position is aligned to the Identity & Access Management team and will be responsible for identifying strategies for access security in ERP business systems, including the Workday ERP system. The role will involve working closely with various stakeholders, including IT, security, and business teams, to implement and maintain ERP systems' security IAM processes. This position is aligned to the Identity & Access Management team and will be responsible for identifying strategies for access security in ERP business systems, including the Workday ERP system. The role will involve working closely with various stakeholders, including IT, security, and business teams, to implement and maintain ERP systems' security IAM processes.
Job Requirements
Education
Preferred: Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, a related field.
Experience
Required: 8 years of experience in healthcare and/or IT support, including experience with relevant IT applications OR Bachelor's degree in Computer Science, Information Systems, Healthcare Administration, a related field.
Skills
High –level understanding of end user process, related IT solutions, and relevant emerging technologies
Lead IT initiatives, provide mentorship, and guide junior staff.
Identify and mitigate risks related to end user systems and relevant workflows
Propose and implement advanced solutions
Contribute to the development of long-term strategies