1 Dispatcher I Job in Little Rock, AR
Cox is Hiring a Dispatcher I Near Little Rock, AR
This is for Second, Third, Weekend shift positions.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
Job Duties
- Must be able to handle all inbound calls and handle within a timely manner.
- Obtain accurate information and follow customer's requirements at the initial call.
- Enter data information immediately while on the call.
- Obtain complete and accurate data on where the unit is located.
- Obtain complete details on what is wrong with the unit including year, make, and model, etc.
- Select and enter into the system the correct trouble code.
- Ensure correct billing is selected and communicated with service provider.
- Ensure estimates are handled timely and accurately.
- Make outbound calls to get updates on open events.
- Keep customer updated on the event and follow instructions per their requirements.
- Make supervisor on duty aware of any delays with the service providers estimated time of arrival or problems with repairs.
- Work with roadside dispatcher when problems arise.
- Time Management- Ability to prioritize and utilize the available time to organize and complete work within given deadlines.
- Project a positive image for FleetNet America with the internal and external customers and employees at all times.
- Other duties as assigned by your immediate supervisor or other management.
Minimum
- High School Diploma/GED and up to 2 years' experience in a related field
- Requires strong knowledge of customer service/experience
- Excellent skills to work effectively with teams throughout organization
- Degree in related discipline
- Experience in industry desired
Compensation:
Hourly base pay rate is $14.42 - $21.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Application Deadline: 05/19/2024
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Full Time
Durable Manufacturing
$38k-49k (estimate)
04/22/2024
06/21/2024
The job skills required for Dispatcher I include Transportation, Planning, Time Management, Billing, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher I positions, which can be used as a reference in future career path planning. As a Dispatcher I, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher I. You can explore the career advancement for a Dispatcher I below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
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Communicate with all parties before & during the job and getting feedback and updates.
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Complete a City employment application.
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Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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