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Cox Automotive
Tampa, FL | Full Time
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Vehicle Operations Support Specialist II
$44k-61k (estimate)
Full Time 6 Months Ago
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Cox Automotive is Hiring a Vehicle Operations Support Specialist II Near Tampa, FL

Job Description:
This position is responsible for working closely with accounts to coordinate vehicles and/or other units for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.
Job Responsibilities:
  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met.
  • Review and update condition report; approve and audit vehicle repair report.
  • Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.
  • Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.
  • Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.
  • In coordination with account representative, account administrator, and account specific procedures prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
  • Work with lot operations and quadrant coordinators to ensure appropriate scanning and organization of account vehicles.
  • Review vehicles in sale line up, locate missing vehicles, and work with account representative to ensure vehicles are ready for sale.
  • Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.
  • Perform other duties as assigned by management.Qualifications :
    • High School Diploma or equivalent.
    • Valid Driver's License and safe driving record.
    • Ability to drive vehicles with standard and automatic transmission.
    • Effective communication and organization skills required.
    • Commitment to providing excellent customer service essential.
    • Prior experience in vehicle reconditioning, general auto body knowledge, etc. preferred.
    • Satisfactory computer skills and the ability to utilize a handheld portable terminal preferred.
    • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.Work Environment:
      This is an outdoor role, meaning exposure to weather elements is to be expected
      USD 15.87 - 23.75 per hour
      Compensation:
      Hourly base pay rate is $15.87 - $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
      Benefits:
      Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
      About Cox Automotive
      At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
      About Cox
      Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
      Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
      Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
      Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Summary

JOB TYPE

Full Time

SALARY

$44k-61k (estimate)

POST DATE

10/20/2023

EXPIRATION DATE

06/22/2024

WEBSITE

coxautoinc.com

HEADQUARTERS

WINTER GARDEN, FL

SIZE

3,000 - 7,500

FOUNDED

2014

TYPE

Private

CEO

JORGE QUINTANA

REVENUE

$50M - $200M

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About Cox Automotive

Cox Automotive is a provider of digital marketing solutions for automotive dealers.

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