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Cox Automotive
Carleton, MI | Full Time
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CAI Cox Automotive Corp Svcs., LLC
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Lead Vehicle Operations Logistics Specialist
Cox Automotive Carleton, MI
$58k-73k (estimate)
Full Time 3 Weeks Ago
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Cox Automotive is Hiring a Lead Vehicle Operations Logistics Specialist Near Carleton, MI

Key Responsibilities
  • Become proficient in all knowledge base requirements to resolve clients' needs as efficiently as possible
  • Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data
  • Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy
  • Manage high volume of tasks in a timely and efficient manner
  • Identify client needs, research issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage clients by providing best-in-class service
  • Meet and/or exceed established production guidelines and key performance criteria.
  • Provide excellent client service and advocacy.
  • Work across the organization as needed to resolve client requests.
  • Perform other duties as deemed necessary by management
Qualifications
  • High School Diploma/GED and 3 years' experience in a related field.
  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;
  • OR 5 years' experience in a related field
  • Safe drivers needed; valid driver's license required.
  • Excellent oral and written communications skills, particularly in a phone or email context
  • Attention to detail and follow-through.
  • Demonstrated ability to adapt in a changing environment.
  • Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment
  • Demonstrated experience being a customer-focused, service-oriented professional.
Preferred-
  • Auction, automotive sales, logistics/transportation knowledge a strong plus
USD 21.06 - 31.63 per hour
CompensationHourly base pay rate is $21.06 - $31.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox AutomotiveAt Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About CoxCox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Job Summary

JOB TYPE

Full Time

SALARY

$58k-73k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

05/24/2024

WEBSITE

coxautoinc.com

HEADQUARTERS

WINTER GARDEN, FL

SIZE

3,000 - 7,500

FOUNDED

2014

TYPE

Private

CEO

JORGE QUINTANA

REVENUE

$50M - $200M

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About Cox Automotive

Cox Automotive is a provider of digital marketing solutions for automotive dealers.

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