4 Commercial Services Specialist I Jobs in Riverside, CA
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Cox Automotive is Hiring a Commercial Services Specialist I Near Riverside, CA
- Assist Commercial customers with redemption appointments and provide exceptional customer service
- Responsible for reviewing redemption packets ensuring that they contain specific forms per client agreements, and preparing the paperwork physically for auditing and storage.
- Collaborate with internal teams to ensure timely job completion and resolve any issues that arise
- Maintain accurate customer records and update the As400 database with relevant information
- Handle internal and external claims and ensure timely resolution of issues to maintain customer satisfaction
- Maintain a large volume of calls, emails, and documents in a timely and efficient manner while maintaining a high level of quality and confidentiality for our clients.
- Manage customer concerns on the Pure Genesis phone system
- Demonstrate basic knowledge of PC software applications (i.e., MS Office and Excel), knowledge of AS400 is a plus!
- Perform other duties as assigned by the manager or supervisor, organizing workspace, frequently switching tasks, etc.
- High School diploma or GED
- Prior experience in customer service or sales, preferably in the automotive industry
- Strong communication and interpersonal skills, with the ability to build rapport with a diverse range of customers
- Detail-oriented and organized, with the ability to multitask and prioritize work effectively
- Ability to perform routine and repetitive production work
- Ability to type, sit, stand, bend, reach, and pull for long periods of time
- Ability to lift or push up to 35 pounds
- Ability to work independently and as part of a team to meet targets and deadlines
- Flexible schedule to accommodate customer needs, including occasional holidays and weekends
Compensation:
Hourly base pay rate is $19.04 - $28.51/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
About Cox Automotive
At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Job Summary
Full Time
$98k-139k (estimate)
05/12/2024
05/13/2024
coxautoinc.com
WINTER GARDEN, FL
3,000 - 7,500
2014
Private
JORGE QUINTANA
$50M - $200M
Related Companies
About Cox Automotive
Cox Automotive is a provider of digital marketing solutions for automotive dealers.
The job skills required for Commercial Services Specialist I include Customer Service, Planning, Confidentiality, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Commercial Services Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Commercial Services Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Commercial Services Specialist I positions, which can be used as a reference in future career path planning. As a Commercial Services Specialist I, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Commercial Services Specialist I. You can explore the career advancement for a Commercial Services Specialist I below and select your interested title to get hiring information.
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