Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals. SUMMARY The Headquarters (HQ) Experience Administrator, reporting to the Director of Corporate Real Estate, is responsible for creating a warm and welcoming professional atmosphere to the employees, tenants and guests of the Portland, Maine headquarters facility. This customer-centric role owns the physical representation of our dynamic Covetrus culture along with our tenants and guests. Critical to the role is managing access control, parking management, mail and site service-related vendor relationships. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Own the creation and maintenance of a Front Desk and Office Guidebook containing all processes, contacts, and checklists for the areas that the position has ownership over and/or executes. Take total responsibility for mail and packages as tenants require including scanning and distribution. Have radical ownership of the cleanliness of the space, influencing building members behavior and communicating regularly with office cleaning staff. Refresh the common area office space multiple times per day and as needed taking on such activities as resetting meeting rooms, tidying common spaces and workspaces. Manage access badging, parking procedures, building work orders and the visitor management system. Manage the relationship between the building and other vendors and partners. SUPERVISORY RESPONSIBILITIES None QUALIFICATIONS: • Enhances the building and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments EDUCATION AND/OR EXPERIENCE High School Diploma required, and the successful candidate should have a passion for learning and development. Experience in a professional multi-tenant environment a plus. COMPETENCIES (SKILLS AND ABILITIES) High level of customer service aptitude. High level of motivation, self-starter, ability to quickly identify what needs to be accomplished. Excellent communication skills and problem-solving abilities. Willingness to roll up your sleeves. Ability to interact with employees at all levels. Well-organized and detail-oriented with good follow-up skills. PHYSICIAL DEMANDS/WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This role works onsite daily, in our Portland headquarters. Typical working hours are 8:00am to 5:00pm and may require some adjustment based on activities in the office and the needs of the business. This role requires various physical activities: sitting, standing, walking, lifting and/or carrying up to 50 pounds, reaching, pushing, and pulling, kneeling 24/7 Parking Garage space included Pet friendly environment. Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: • 401k savings & company match • Paid time off • Paid holidays • Maternity leave • Parental leave • Military leave • Other leaves of absence • Health, dental, and vision benefits • Health savings accounts • Flexible spending accounts • Life & disability benefits • Identity theft protection • Pet insurance • Sales Positions are eligible for a Variable Incentive • Certain positions may include eligibility for a short term incentive plan Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Covetrus is dedicated to advancing the world of veterinary medicine and empowering veterinary healthcare teams across the companion, equine, and large-animal health markets. We provide a comprehensive suite of products, software, and services to help drive improved patient health, strong client relationships, and successful financial outcomes for veterinary professionals.