Covenant Physician Partners is hiring a Fulltime Pre-Admission Representative at York County Endoscopy located in Rock Hill, SC.

About the Opportunity

As a Pre-Admission Representative, you will be responsible for contacting patients scheduled for procedures to gather essential medical history information. Your primary objective is to ensure that patients are medically prepared for sedation and the procedure itself by verifying their health status, medications, allergies, and any other relevant medical details. This role requires excellent communication skills, attention to detail, and a compassionate approach to interacting with patients.

Essential Duties and Responsibilities

• Initiate phone calls to scheduled patients to gather their medical history information prior to their procedures.
• Establish rapport with patients, address any concerns or questions they may have, and ensure they understand the purpose and importance of providing accurate medical history information.
• Methodically collect patient medical history, including current medications, allergies, past medical procedures, relevant health conditions, and any other pertinent information that may impact sedation or the procedure.
• Accurately record all gathered medical history information in electronic medical records (EMRs) or designated documentation systems following established protocols and privacy regulations.
• Communicate effectively with healthcare providers, nurses, and administrative staff to relay pertinent patient information and ensure seamless coordination of care.
• Adhere to HIPAA regulations and maintain patient confidentiality at all times when handling medical records and sensitive information.
• Perform quality checks on collected medical history data to identify any discrepancies or missing information, and follow up with patients or healthcare providers as needed for clarification.

About the Candidate

• High school diploma or equivalent required. Additional coursework or training in medical terminology, healthcare, or related fields preferred.
• Previous experience in healthcare administration, medical assisting, or patient outreach roles is advantageous but not mandatory. On-the-job training will be provided.
• Certified Medical Assistant or Licensed Vocational Nurse preferred. 
• BLS certified is a plus.

• Generous paid time off in addition to national holidays, two floating holidays, and a birthday holiday
• Medical, Dental, and Vision insurance after 30 days of employment
• Voluntary employee and dependent life plans
• Short and Long-term disability
• Health Savings Account and Flexible Spending Account eligibility
• Critical Illness, Accident, and Hospital Indemnity insurance
• $250 of professional development funds provided every year
• Tuition Reimbursement up to $5,250 annually
• Free counseling sessions through our Employee Assistance Program
• Invest in your future with a company match on your 401k
• Associate discounts at major retailers such as Amazon Prime, Costco, and Sam’s Club
• Travel discounts with Hertz and Liberty Mutual
• Verizon Wireless discounts
• Free legal assistance through RocketLawyer
• Pet Insurance
• RN.com subscription reimbursement
• Access to our free mental wellness program – Sibly