Covenant HealthCare

US:MI:SAGINAW

DAY SHIFT

FULL TIME BENEFITED

Summary:
The Manager of Patient Services Nursing Education (PSNE) is responsible for overseeing the Department Based Nursing Educators and Central Nursing Educational Specialists who assess, develop, implement and evaluate nursing orientation, ongoing staff education and competency validation for nursing staff throughout patient services at Covenant HealthCare. The manager collaborates with all department and central education specialists to meet the educations needs of the nursing staff. This position is responsible to collaborate with Patient Service Directors, Clinical Outcome Nurse Specialists (CONS) and the quality department. This position ensures that proper education is implemented and effectiveness evaluated based upon regulatory requirements and quality deficiencies that meet the educational needs of the nursing staff and quality outcomes for patient care. The PSNE Manager collaborates with Human Resources to develop onboarding practices and oversee professional development initiatives for nursing. Demonstrates excellent customer service performance in that his/her attitude and actions are consistent with the standards contained in the Vision, Mission and Values of Covenant HealthCare and the commitment to Extraordinary Care for Every Generation.

Responsibilities:

Responsible for oversight of day to day functioning of the nursing education department.

B uilds effective working relationships with educators and other partners and fosters a spirit of teamwork in areas of responsibility within Covenant.

W illingly shares authority and delegates responsibility through the empowerment of Department Based Nursing Educators, Central Nursing Educational Specialists and Unit Based Educators.

Accountable for the distribution and evaluation of education to nursing staff in patient services.

R esponsible for hiring, motivating, communicating, coaching, appraising, and disciplining direct reports, while adhering to policies, standards, and pertinent regulations.

P rovides a central resource for nursing education at Covenant HealthCare.

U pholds an ongoing current education calendar for staff resource.

E nsures open communication and optimal functioning among all educators.

S upports the education team following adult learning principles for optimal education comprehension.

C ollaborates with members of the health care team to provide quality education programs that are evidence-based and meet quality outcomes.

A ssures educational needs are met which fulfill regulatory requirements for patient services nursing staff.

P articipates in continuing education that meets the American Nurses Credentialing Center criteria and the Michigan Nurses Associate CE criteria.

P articipates in hospital wide continuous quality improvement activities.

P articipates as a leader or member of key departmental and hospital committees.

S erves as a consultant for educational activities within Covenant HealthCare.

K eeps abreast of current research and standards of care to enhance the education provided for Patient Services staff.

D emonstrates effective proactive situational leadership while working within the framework of Covenant’s Mission, Vision and Values.

P repares departmental operating budget and manages their financials performances, projects volume/activity, manages net income and controls expenses.

F acilitates nursing professional development initiatives (clinical ladder, nurse residency, staff development).

O ther duties as assigned.

Other information:

EDUCATION/EXPERIENCE REQUIREMENTS

C urrent Michigan licensure to practice as an RN.

B achelor’s degree in nursing required.

M aster’s Degree preferred.

L eadership experience preferred.

M inimum of three (3) years’ clinical experience required.

M inimum of two (2) years’ education experience preferred.

K NOWLEDGE/SKILLS/ABILITIES

C omputer competence, including Microsoft Office, Lawson, Halogen and Outlook.

K nowledge of standard office and A/V equipment.

C linical expertise.

K nowledge and expertise in application of adult learning principles.

E xcellent oral and written communication skills.

B ackground in application of adult learning principles required.

A bility to present education in front of large groups.

M ust be able to work well with the public and able to be tactful in often hectic and stressful situations.

S ound judgement in handling confidential or sensitive issues and material.

D emonstrates ability to establish and maintain effective interpersonal relationships and communication.

A bility to remediate and plan for performance improvement.

D emonstrates ability to accept and implement change.

D emonstrates ability for problem solving.

S trong organizational skills with the ability to work independently and take initiative as well as lead and empower teams.

S kills and abilities in Project Management (PDCA, Lean, Six Sigma, etc.)

W ORKING CONDITIONS/PHYSICAL DEMANDS

A bility to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

F requent standing, walking, sitting, pushing, pulling, twisting, reaching, handling, fingering, feeling, talking and hearing.

F requent depth perception, near, midrange and far vision.

O ccasional carrying, climbing, balancing, stooping, kneeling, crouching and squatting.

O ccasional lifting 0-50 lbs.

NOTICE REGARDING LATEX SENSITIVITY IN APPLICANTS FOR EMPLOYMENT.

I t has been determined that Covenant HealthCare cannot provide a latex safe or latex free work environment at any of its facilities. Unfortunately, that means that any individual, including an applicant or an employee, is likely to be exposed to latex while on Covenant’s premises. Therefore, latex tolerance is considered to be an essential function for any position with Covenant.