Summary

A Security Officer provides a safe and secure environment for patients, visitors, medical staff, employees and their property as well as ensures the security of the buildings and all property of the SJH in a professional and courteous manner.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Conducts patrols of all SJH buildings, grounds and off-site/satellite locations.
• Assists all staff with the safe handling of mental/behavioral health patients, including the proper use of force during violent situations.
• Patrols employee parking lot and garage areas to ensure safety of employees, patients and visitors.
• Documents all activity including rounds in the Security Log. Prepares online incident occurrence reports as needed.
• Responds to emergency situations including all codes and any calls for service within the confines of the security department’s overarching duties.
• Assists authorized employees and physicians requiring access to certain hospital areas.
• Assists with transportation of deceased persons and their property to the hospital morgue. Provides release of deceased persons and their property after obtaining proper authorization from hospital supervisor. Maintains precise “chain of custody” records in this matter.
• Maintains radio communication via two-way radio and paging system with hospital switchboard and other security officers and responds to requests made by the switchboard on behalf of patients, employees, physicians and visitors.
• Provides courtesy escorts 24-7 to employees, patients, visitors when requested.
• Responds in an efficient and professional manners when responding to disasters, fire drills, fires and other emergency situations.
• Ensures confidentiality of senior management, patient information and Hospital matters.
• Maintains good communications, and establishes and maintains positive working relationships with employees, senior management, media and the public.
• Exercises care in the operation and use of equipment and reference materials.
• Maintains work areas in a clean, safe and organized manner.
• Responsible for the efficient handling of some patient valuables and lost and found items. Follows established procedure on maintenance and tracking of patient valuables and lost and found property.
• Responsible for the proper handling and securing of items that may or may not be of evidentiary value in the furtherance of any criminal or internal investigation, ensuring that the proper chain of custody is followed and documented.
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Must be able to perform all the above mentioned ‘Essential Duties and Responsibilities’
• Must be available to work all shifts, weekends, and holidays, filling in when absences occur.
• A working knowledge of computers and Microsoft products is required. Strong customer service skills preferred.
• Current valid driver’s license required. Must be able to provide a certified copy of motor vehicle history from the state DMV in which the applicant resides. Applicant must not have any misdemeanor or felony level motor vehicle convictions or pending license suspension or revocation.
• Applicant must successfully pass a criminal background check without any convictions for misdemeanor or felony level criminal offenses.
• Must be able to obtain initial and annual certification for issued equipment, such as handcuffs, O.C. spray, and Taser

Education and Experience

• High School Diploma or equivalent strongly preferred
• Post-secondary education preferred
• Prior security, law enforcement, or military experience preferred

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 35 pounds, and occasionally up to 50 pounds. Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Standard of Business Conduct

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

We are an equal opportunity, affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sexual orientation, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.