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JOB SUMMARY
The Patient Service Representative serves as the primary point of contact for patients, acting as an information conduit between the patient and the physician's practice. They will be responsible for welcoming visitors and patients by verbally acknowledging and offering assistance, inquiring about the reason for the visit and responding appropriately based on needs, arranging for visitors to meet with the necessary personnel, and preparing and providing information and documentation. Additionally, the Patient Service Representative will be responsible for managing patient appointments, and physician schedules and coordinating follow-up and ancillary services for patients.
JOB REQUIREMENTS
Education:
Experience:
Other Skills Required:
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
Compassion
We show respect, caring, and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable, and suffering.
Integrity
We promote justice and ethical behavior and responsibly steward our human, financial, and environmental resources.
Collaboration
We work in partnership, dialogue, and shared purpose to create healthy communities.
Excellence
We deliver all services with the highest level of quality while seeking creative innovation.
Applicants, employees, and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Full Time
Ancillary Healthcare
$41k-55k (estimate)
01/17/2023
07/14/2024
covenanthealth.com
KNOXVILLE, TN
3,000 - 7,500
1997
Private
CARY CUNNINGHAM
$1B - $3B
Ancillary Healthcare
Covenant Health is a provider of rehabilitation and behavioral healthcare services.
The job skills required for PATIENT SERVICE REPRESENTATIVE include Customer Service, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a PATIENT SERVICE REPRESENTATIVE. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PATIENT SERVICE REPRESENTATIVE. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for PATIENT SERVICE REPRESENTATIVE positions, which can be used as a reference in future career path planning. As a PATIENT SERVICE REPRESENTATIVE, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PATIENT SERVICE REPRESENTATIVE. You can explore the career advancement for a PATIENT SERVICE REPRESENTATIVE below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.