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Patient Account Representative, Business Office
Full Time, 80 Hours Per Pay Period, Day Shift
Covenant Health Overview:
Covenant Health is East Tennessee’s top-performing healthcare network with 10 hospitals and over 85 outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned, not-for-profit healthcare system and the area’s largest employer with over 11,000 employees.
Covenant Health is the only healthcare system in East Tennessee to be named six times by Forbes as a Best Employer.
Position Summary:
This position has the responsibility of working patient accounts as defined by the department established policies and procedures under the Manager and Supervisor within the department. Specifics and volume of work is defined by the functional area within the Business Office that the employee is assigned. All work shall be completed in a timely and accurate manner. The Patient Account Representative (PAR) Level II position serves as a resource to PAR Level I staff by providing training and assistance in solving complex issues. A Level II has the ability to handle and resolve complex issues with little or no supervision resulting in the correct outcome. Responsible for researching and correcting medical claims and edits in billing software.
Recruiter: Kathleen Rice || kkarnes@covhlth.com || 865-374-5386
Integrity
Quality
Serving the Customer
Caring for and Developing Our People
Using the Community’s Resources Wisely
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.
Minimum Experience:
Two to three years’ (2-3) experience in health care is required. Computer experience is required. Knowledge of medical terminology, claims submission, customer service is preferred. Expected to perform adequately within the position after working at least thee to six (3-6) months on the job. Must be familiar with insurance plans and requirements ad collection practices e.g. Fair Debt Credit and Collection Act. Hospital UB or 1500 Medical Billing experience. Proficient in Microsoft and familiar with all standard office equipment preferred.
Licensure Requirement:
None.
Full Time
Ancillary Healthcare
$37k-46k (estimate)
01/24/2023
01/12/2025
covenanthealth.com
KNOXVILLE, TN
3,000 - 7,500
1997
Private
CARY CUNNINGHAM
$1B - $3B
Ancillary Healthcare
Covenant Health is a provider of rehabilitation and behavioral healthcare services.
The job skills required for Patient Account Rep II include Customer Service, Health Care, HIPAA, Initiative, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Account Rep II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Account Rep II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Account Rep II positions, which can be used as a reference in future career path planning. As a Patient Account Rep II, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Account Rep II. You can explore the career advancement for a Patient Account Rep II below and select your interested title to get hiring information.