Summary

Under the direction of the department Clinical Nurse Manager in accordance with the nursing practice standards established by professional nursing organizations, and by the specific unit/department rules, regulations and standards established by policy, the State Board of Nursing, Det Norske Veritas (DNV) Accreditation and appropriate specialty organizations relevant to the patient populations served.. . The nurse coach is clinically skilled and is responsible for acting as a resource to staff and building dynamic, supportive relationships that foster growth and development of the staff.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Use of an electronic medical record
• Disseminates information in a professional, non-threatening manner.
• Respects the confidentiality and the right to privacy of employees, customers, and patients.
• Supports and encourages open communication between nursing, ancillary services/departments, and medical staff.
• Assists members of Leadership Council in communication and interpretation to staff members of the changes in practice and policies.
• Coordinates with the nursing supervisor and clinical educators to identify nurses or departments with learning opportunities.
• Performs as a clinical resource for individual nurses and nursing departments.
• Demonstrates a passion for lifelong learning, growth, and leadership development.
• Acts as a role model for clinical staff.
• Assists with mentoring and supporting less experienced or new to specialty nurses.
• Utilizes strong clinical background to assist staff with clinical decision making, critical thinking, and developing the plan of care.
• Shares clinical wisdom to highlight and facilitate learning opportunities.
• Acts a liaison between nursing staff and providers to ensure patients are receiving high-quality care.
• Facilitates learning experiences for orientees and new graduate nurses.
• Participates in patient care as needed.
• Responds to and acts as a resource for all codes, rapid responses, and fall responses.
• Identifies personnel issues, consults with human resource department and/or appropriate manager/director.
• Interprets hospital policies to patients, their family members and visitors, and personnel.
• Resolves human resource issues professionally, appropriately and in a timely manner.
• Involves chain of command as appropriate and completes necessary documentation.
• Attends and participates in development and implementation of continuing educational programs that relate to current position.
• Attends leadership classes offered by the Employee Experience Department and Department of Clinical Education.
• Participates in multidisciplinary and interdisciplinary committees to design and implement system-wide change.
• Adheres to the dress code and identification badge policies.
• Adheres to all safety procedures and regulations in relation to body mechanics, equipment usage, hazardous materials and safety behavior utilizing OSHA guidelines and guidelines set forth in safety manuals.
• Complies with all policies and procedures regarding time in attendance reporting, punctuality, and attendance.
• Attends and completes all mandatory training assigned within timeframe given.
• Maintains nursing licensure and certifications, required for the department, current at all times.
• Other duties as consistent with this role

Job Requirements

Job Knowledge and Skills

• Crisis Prevention Training (CPI)
• NIHSS preferred or obtained prior to completion of orientation.

Education and Experience

• Current New Hampshire RN license required.
• Basic Cardiac Life Support required.
• BSN degree strongly preferred.
• 3-5 years critical care nursing experience preferred.
• ACLS preferred or obtained prior to the completion of orientation.

An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Working Conditions/Physical Demands

Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, standing, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 35 pounds, and occasionally up to 50 pounds. Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

Standard of Business Conduct

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

Our Core Values:

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.