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Support specialist
Covenant Care Pensacola, FL
$56k-69k (estimate)
Full Time | Skilled Nursing Services & Residential Care 3 Weeks Ago
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Covenant Care is Hiring a Support specialist Near Pensacola, FL

Ready to join our family?

Our teammates enjoy a supportive environment and flexible schedule with advancement opportunities. Covenant Care’s engaging culture is founded upon mutual respect and trust.

A place where employees feel valued and patients and residents feel the service is extraordinary. We recognize and celebrate the value of each teammate’s unique contributions and encourage a sense of ownership, sharing our mission with patients, families and our communities.

ovenant Care, Inc.

Position Description

I. Position : Children's Support Specialist - Nonie’s Place

II. Position Summary :

Provides professional counseling support to children, family members and / or community impacted by death, loss or traumatic experiences.

Provides services via in-person individual sessions, groups, therapeutic camps, and community education.

III. Qualifications :

Master of Social Work (MSW) degree from a school of Social Work accredited by the Council on Social Work Education. Minimum 2 years pediatric and adolescent experience specifically working with children in the office, school, hospital, and / or home setting.

Supervision for clinical licensure may be provided by a qualified supervisor after completion of probationary period.

Must possessvalid Florida or Alabama driver’s license and current automobile insurance and insurability under the company liability insurance are required.

IV. Job Relations :

Reports to : Clinical Director Nonie’s Place

V. Main Duties and Responsibilities

Provide therapeutic support to community families who are coping with grief / loss or chronic illness or who have been affected by a traumatic death.

Services may be conducted in office, school, community.

Develop and facilitate support groups and camps that support the needs of Nonie’s Place clients and community.

Conducts sessions with child / family based on requested and / or assessed need. Frequency will be reflected in the treatment plan and updated as situation changes.

Determines need for additional visits, phone calls or other contacts to meet child / family needs.

Demonstrates knowledge of and displays good assessment and intervention skills regarding areas of pediatric grief / loss.

Serves as liaison to community health, welfare, and social agencies and makes referrals to appropriate agencies on behalf of the family.

Maintain all clinical records in the electronic medical record, ensuring clinical documentation is completed daily and follows all organizational and regulatory requirements.

Demonstrates sensitivity to issues of diversity (cultural, spiritual, sexual, age, and lifestyle).

Displays ability to communicate well in sensitive areas. Provides emotional support to the child / patient / caregiver.

Documentation must reflect and support the treatment plan. The treatment plan is updated as changes occur to the child / family needs in a timely manner and communicated to other members of the team via IDG.

Assumes primary responsibility for own professional development. Accepts responsibility and accountability for own actions.

Demonstrates ability to solve problems independently and yet seeks advice appropriately. Is self-directed, demonstrates flexibility and organizes workload efficiently.

Assists in the review and evaluation of appropriate policies in regard toservices provided at Nonie’s Place.

Works effectively with volunteer services to identify patient / family needs that can be met by volunteers; offers volunteer services to patients and families, as needed, throughout their length of stay;

requests volunteer services to meet identified needs; documents volunteer interventions in the treatment plan.

Performs other duties as requested by the Clinical Director and / or Executive Director or Operations.

Meet or exceed productivity expectations as outlined by your immediate supervisor and as guided by organizational standards.

Required to comply with all Covenant Carepolicies, procedures and personnel policies, including those specifically addressing disaster preparedness and response.

VI. Special Demands / Physical Requirements :

Position may sometimes require light to medium lifting. Normally, such lifting will include, but is not limited to, the lifting of various office supplies and small equipment items.

This position is mentally demanding because of the continual need of assessing and evaluating certain clinical aspects of patient / family care.

This position requires considerable time traveling in a motor vehicle, furnished by incumbent, in connection with performing the essential functions of the position.

Last updated : 2024-05-21

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$56k-69k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

06/11/2024

WEBSITE

choosecovenant.org

HEADQUARTERS

TALLAHASSEE, FL

SIZE

500 - 1,000

FOUNDED

1982

TYPE

Private

CEO

ELIZABETH SCHLEIN

REVENUE

$10M - $50M

INDUSTRY

Skilled Nursing Services & Residential Care

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The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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The specialists work along with the staff members to supervise the assigned projects by an organization.

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The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

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Proven work experience as a Sales support specialist or Sales support associate.

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Tech support specialists need good communications skills.

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Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

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Step 3: View the best colleges and universities for Support Specialist.

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