2 Hotel Front Desk Clerk Jobs in Fernandina Beach, FL
Courtyard by Marriott is Hiring a Hotel Front Desk Clerk Near Fernandina Beach, FL
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accurate information and proper payment handling
- Answer phone calls and respond to guest inquiries promptly and courteously
- Provide exceptional customer service, addressing guest concerns or issues in a timely and effective manner
- Assist with reservations and room assignments, ensuring accuracy and meeting guest preferences
- Maintain knowledge of hotel services, amenities, and local attractions to provide recommendations to guests
- Handle cash transactions and maintain accurate records of all transactions
- Collaborate with other hotel departments to ensure seamless guest experiences
Experience:
- Previous experience in guest relations or customer service is preferred
- Knowledge of hospitality management principles and practices is a plus
- Familiarity with phone systems and hotel management software is beneficial
- Strong communication skills, both verbal and written
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Proficiency in multiple languages is an advantage
- Availability for night audit shifts may be required
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. We offer competitive pay, opportunities for career growth, and a supportive work environment.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.
If you are passionate about hospitality, have excellent customer service skills, and enjoy working in a dynamic environment, we would love to hear from you. Apply now!
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Work setting:
- In-person
- Resort
Work Location: In person
Job Summary
Full Time | Part Time
Accommodations
$27k-35k (estimate)
02/13/2024
05/09/2024
courtyard.marriott.com
CLEVELAND, OH
7,500 - 15,000
1951
TERRI BALL
$200M - $500M
Accommodations
Related Companies
The job skills required for Hotel Front Desk Clerk include Customer Service, Communication Skills, Attention to Detail, Guest Relations, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Clerk. You can explore the career advancement for a Hotel Front Desk Clerk below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk Clerk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk Clerk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
Step 3: View the best colleges and universities for Hotel Front Desk Clerk.
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