Courtyard Marriott located downtown Tulsa is seeking a FULL TIME Front Desk Associate to work the evening shift coming in at 3pm and getting off at 11pm Wednesday through Sunday.

Salary range is $14to $15 depending on hotel front desk experience. Must be able to pass a drug test and a background check.

Please submit your resume or apply online at www.sjshospitality.com.

Responsibilities:

Great and welcome guests in a friendly and professional manner / Check guests in ensuring accuracy of information / Answer phone calls and respond to guest inquires, providing excellent customer sergice / Assist guests with reservations, room assignments, and special requests / Handle guest complaints or concerns, resolving issues in a timely and satisfactory manner.

We offer competitive pay and benefits, including paid time off and opportunities for career advancement.

Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive guest experience. This position requires excellent communication and organizational skills, as well as the ability to handle various tasks simultaneously.

Duties:
- Greet guests with a warm and welcoming demeanor
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries in a professional manner
- Provide information about hotel amenities, local attractions, and dining options
- Assist guests with reservations, room changes, and special requests
- Handle guest complaints or concerns promptly and effectively
- Process payments and maintain accurate records
- Perform night audit duties as needed
- Maintain cleanliness and organization at the front desk area

Qualifications:
- Previous experience in front desk or hospitality management preferred
- Excellent phone etiquette and customer service skills
- Strong interpersonal skills with the ability to build rapport with guests
- Knowledge of hotel operations and reservation systems is a plus
- Multilingual abilities are highly desirable
- Proficient in using phone systems, computers, and other office equipment

Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hotel industry
- Employee discounts on hotel stays and services

If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays

Work setting:

• In-person

Ability to Relocate:

• Tulsa, OK 74103: Relocate before starting work (Required)

Work Location: In person