Marriott San Diego Gaslamp Quarter is Hiring an AM In Room Dining Server Near San Diego, CA
Marriott San Diego Gaslamp is seeking an experienced server to join their team! This position pays $16.85 per hour. Candidates must have open flexibility to work from 5:30am to 2pm and must be available to work weekends and holidays. Benefits
Free Parking at the hotel during scheduled shifts ($200 value)
Sick Pay and Holiday Pay (while working holiday)
Room Discounts with any Marriott Brand Hotel (31 different brand globally)
Additional Room Discounts for select hotels within portfolio
Slip resistant shoes provided
401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)
JOB DUTIES:
Provide welcoming phone greeting and follow established guidelines for taking guest orders
Convey menu information over the phone and give accurate estimate of delivery time
Answer all questions about cooking methods, menu items, specials, and prices of all items
Make food and beverage recommendations and apply suggestive selling techniques as appropriate
Follow Marriott and Stanford Hotel standards for announcing self at the room, entering the guest room, and presenting the order and check
Set-up and deliver all food and beverage orders; conduct periodic floor sweeps throughout shift to retrieve trays and maintain sanitation guidelines
Perform all cash handling and room charge procedures in accordance with Marriott and Stanford Hotel policies
Respond to customer needs, issues, comments, and problems to ensure a quality experience and enhance future sales; report all issues to shift supervisor
Clean and restock service items and complete all shift side-work as assigned
Set-up, deliver and retrieve amenities
Service banquet rooms with BEO orders as needed
Always dress with a smile
Ensure total guest satisfaction
Follow supervisor's instructions and perform other duties as directed or assigned
Be knowledgeable in all hotel emergency procedures
Be a Team Player and encourage the teamwork attitude among staff
Attend department and inter-departmental meetings
JOB REQUIREMENTS:
At least 1 year customer service experience preferred
Prior experience as a server required, preferably in a fast-paced environment
Micros systems knowledge a plus
Must be able to pass background check
The San Diego Marriott Gaslamp Quarter provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The San Diego Marriott Gaslamp Quarter is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (619) 446-6031 or email Tracy Smith at hr@gaslampmarriott.com to let us know the nature of your request. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)