7 Front Desk Agent Jobs in Monroeville, PA
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Courtyard by Marriott Pittsburgh Monroeville is Hiring a Front Desk Agent Near Monroeville, PA
We are looking for a Front Desk Agent to join our team and provide exceptional customer service to our guests. The successful candidate will be responsible for greeting guests, answering phones, taking reservations, and providing general information about the hotel. They must also be able to handle cash and credit card transactions accurately and efficiently. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet and welcome guests upon arrival.
- Answer inquiries from guests and provide information about the hotel, local attractions, and other services.
- Provide concierge services to guests.
- Assist guests with check-in and check-out procedures.
- Manage reservations and cancellations.
- Ensure accuracy of billing information.
- Maintain guest records and accounts.
- Handle guest complaints in a professional manner.
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Required)
Work Location: In person
Job Summary
Full Time | Part Time
$27k-35k (estimate)
06/09/2023
06/06/2024
The job skills required for Front Desk Agent include Customer Service, Credit Card, Billing, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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