JOB SUMMARY

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.

ESSENTIAL JOB FUNCTIONS

• Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service.
• Control guest checks and secure proper payment
• Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor
• Maintain proper condition and cleanliness of dining areas and servicing equipment.
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
• Upon employment, all employees are required to fully comply with Sandpiper Hospitality/Courtyard Reno rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
• Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties
• Food Handling Certification required,
• Nevada Alcohol Card also required

Physical Demands:

• Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens ( 110°F), possibly for one hour or more.

• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.

• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.

• Must be able to lift up to 15 lbs. on a regular and continuing basis.

• Must be able to lift trays of food or food items weighing up to 30 lbs. frequently.

• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.

• Must be able to exert well-paced ability in limited space.

• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.

• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.

• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

• Requires manual dexterity to use and operate all necessary equipment.

• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

QUALIFICATIONS

Skills: Must be able to read, write, and speak English proficiently

• Intermediate computer operation including but not limited to accessing data from the internet
• Effective communication with staff, internal & external guests
• Effective conflict management
• Effective negotiation and sales skills

Abilities: Read, comprehend, and follow written procedures

• Respond calmly in situations of conflict and stress
• Adapt to changes in daily work
• Problem solve in a timely manner

Sandpiper Hospitality (SH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SPM complies with all applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. SH expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status.

Sandpiper Hospitality, LLC and all affiliated organizations are Drug Free Workplaces.

Job Type: Part-time

Pay: $16.50 - $18.15 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Waitress: 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Fort Collins, CO 80525: Relocate before starting work (Required)

Work Location: In person