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Guest Services Representative/Front Desk Agent
The Courtyard by Marriott in Collegeville, PA is currently hiring for a part time Hotel Front Desk Agent/Guest Services Representative 3 days per week. The Hotel Guest Services Representative is responsible for providing and promoting a high level of guest service from reception at the front desk to guest checkout. The Representative must have a working knowledge of all hospitality services including front office, night audit, and reservations management. They will work to ensure a 100% level of guest satisfaction by acting as the main point-of-contact for all guest requirements and requests throughout the period of stay. Are you outgoing, confident, highly motivated and love to serve people? They you are exactly what we are looking for! We are looking for someone who has a passion for serving guests, willing to go the extra mile, always has a smile on their face, and is committed to working as a team player!
We are looking for someone who has reliable transportation and can work flexible hours. Shifts will rotate between 7a-3pm or 3p-11pm shifts. This is not a set shift schedule each week, must be flexible to work both shifts. Weekends and Holidays are required.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to grow, please apply now.
Benefits
Responsibilities:
Educational/Vocational Preparation:
A High School Diploma or GED is required. One year of Customer Service experience is required.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
Schedule:
Work setting:
Application Question(s):
Experience:
Work Location: In person
Part Time
$29k-38k (estimate)
03/30/2024
05/07/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Front Office, Housekeeping, Transportation, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.