137 Front Desk Associate Jobs in Atlanta, GA
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Courtyard by Marriott Atlanta Midtown is Hiring a Front Desk Associate Near Atlanta, GA
Full Job Description
Description:
Perks, Compensation and Benefits:
Competitive Compensation with bonus and incentives
Payactiv: gives enrolled associates access to 50% of the money they've earned prior to payday
Brand and company training classes, workshops for career growth and development
401K Savings Plan with matching funds
Tuition reimbursement for students enrolled in qualified courses of study
Comprehensive benefits package including medical, dental, and vision
Life insurance
Short- and long-term disability
Paid time off and holidays
Charitable Matching Funds Program
Volunteer opportunities
24/7 chaplain services
Exclusive hotel rate discounts
What Makes a McKibbon Hotel Front Desk Agent?
The hotel front desk agent is often the first person to interact with guests, providing exceptional customer service. As the friendly face of the property, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home.
A Day in the Life:
- Front desk agent provide exceptional customer service
- You will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner.
- You will maintain positive guest relations at all times.
- Front desk agents will resolve guest complaints and ensure guest satisfaction.
- You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities.
- Front desk agents will process all guest check-ins, and verify registration information with the guest.
- You will handle overbooked or 'walked' guests.
- Front desk agents will accept and record wake-up call requests.
- You will communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
- You will resolve discrepancies on the room status report with housekeeping.
- Front desk agents will train with and learn Food and Beverage operations to fill in as needed.
Compensation and Benefits:
- Competitive wage and incentives
- Full Time Associates: Comprehensive benefits package including medical, dental, and vision
- Full Time Associates: Life insurance
- Full Time Associates: Short- and long-term disability
- Full Time Associates: Paid time off and holidays
- Full Time Associates: 401K Savings Plan with matching funds
- Brand and company training classes and workshops for career growth and development
- Tuition reimbursement
- Charitable Matching Funds Program
- Volunteer opportunities
- 24/7 chaplain services
- Exclusive hotel rate discounts
Requirements:
- LIGHTSPEED PMS experience highly desired
- Previous experience working as a front desk agent or in a similar role is preferred but not required
- A high school diploma or equivalent vocational training certificate
- Experience working at a hotel establishment (highly desired)
- Flexible work schedule
- Proficiency with computers
- Basic math skills
- The ability to provide excellent customer service and maintain a professional demeanor at all times
- The ability to input and access information in the property management system and/or points-of-sale system
- Great verbal and written communication skills
- The ability to create a fun and supportive working environment
Job Types: Full-time, Part-time
Salary: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekend availability
Work Location: One location
Job Types: Full-time, Part-time
Pay: $17.00 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Work setting:
- In-person
People with a criminal record are encouraged to apply
Work Location: In person
Job Summary
Part Time | Full Time
$30k-39k (estimate)
04/04/2023
04/23/2024
The job skills required for Front Desk Associate include Customer Service, Written Communication, Life Insurance, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Associate positions, which can be used as a reference in future career path planning. As a Front Desk Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Associate. You can explore the career advancement for a Front Desk Associate below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Associate job description and responsibilities
Front Desk Associate keeps the front desk and lobby area clean and neat.
01/02/2022: Houston, TX
The Front Desk Receptionist will perform a variety of general office duties such as client service, data entry, requisition of supplies, secretarial services, mail services, public relations, correspondence, and word processing.
02/05/2022: Saint Louis, MO
Working at the front desk requires using computers to keep records, process payments, and complete other tasks.
03/03/2022: Virginia Beach, VA
Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience.
01/04/2022: Trenton, NJ
The Front Desk employee ensures positive customer experience.
12/09/2021: Lafayette, LA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Associate jobs
A front desk agent does not need any experience but should have a high school degree or GED equivalent.
02/14/2022: Memphis, TN
A front desk receptionist needs to be highly organized, friendly and engaging.
01/09/2022: Chillicothe, OH
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
02/03/2022: Bridgeport, CT
Front desk employees need to be able to get along and work with a variety of people.
02/24/2022: Monroe, LA
Always Be Available as a Mentor.
03/03/2022: Lancaster, PA
Step 3: View the best colleges and universities for Front Desk Associate.
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