About us

At Courtesy Nissan, we believe that drivers near Garland, Plano, Addison and Richardson should be able to shop for cars and services in an open, convenient, and fun environment. Since we take pride in satisfying every customer who walks through our doors, that’s exactly the sort of scene we strive to create.

When you’re looking for Nissan cars, financing, parts, and maintenance, our website makes things easy for you. Every automotive need under the sun can be met right here at our Nissan dealer!

The ideal candidate will have excellent communication skills, a customer-oriented attitude, and the ability to think quickly and accurately in order to provide the best customer service possible. Bilingual candidates are a plus!

Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Perform vehicle inspections to identify necessary repairs or maintenance
- Provide estimates for repairs and communicate them to customers
- Schedule appointments and manage the service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Order necessary parts and track inventory
- Maintain accurate records of customer interactions and vehicle repairs

Skills:
- Strong communication skills, both verbal and written
- Excellent customer service skills
- Knowledge of automotive systems, including shocks, struts, transmission, suspension, tire service, air brakes, oil changes, brake repair, auto body repair, alignment, and diesel engine repair
- Ability to accurately diagnose vehicle issues and recommend appropriate repairs
- Proficient in using computer systems and software for record keeping and scheduling

Note: This job description is a general outline of duties and skills required for the position of Service Writer. Additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: $60,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Shift:

• 10 hour shift
• 8 hour shift
• Day shift

Ability to Relocate:

• Richardson, TX 75080: Relocate before starting work (Required)

Work Location: In person