Salary : $176,949.76 - $215,099.04 Annually
Location : San Jose Metropolitan Area, CA
Job Type: Full-Time
Job Number: 24-R31-A
Department: Santa Clara Valley Medical Center
Opening Date: 04/12/2024
Closing Date: 4/26/2024 11:59 PM Pacific
Bargaining Unit: 92
Description

Under the general supervision of the Director of Therapy Services, supervises assigned clinical staff; supports and facilitates the delivery of patient-focused care; coordinates assigned clinical and administrative activities within the division; participates in program and service development as a member of the leadership team; functions as a liaison with other agencies and departments; and may serve as Acting Director in the absence of the Therapy Services Director.
This recruitment is for (1) one full time Therapy Services Program Manager at Santa Clara Valley Medical Center. Primary responsibilities include management of a multidisciplinary team made up of Physical, Occupational, Speech, and Recreation Therapists, and support staff, on either an inpatient or outpatient Rehabilitation service primarily serving patients with neurological or traumatic injuries.
COVID 19 Risk Level - High
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Typical Tasks

• Coordinate and maintain, in collaboration with other Therapy Services Program Managers, adequate staffing resources within assigned service area(s) that ensures required levels of clinical expertise through experience and education;
  
• Participate in personnel management in the areas of labor relations, recruitment, hiring, goal setting, evaluation, orientation, coordination of ongoing staff clinical competency, team building, and mentoring;
  
• Identify assigned clinical service needs and provide information to the Director of Therapy Services for consideration;
  
• Participate in the development and monitoring of customer service in Therapy Services;
  
• Participate in Quality Assurance and Utilization Management activities and evaluation;
  
• Assist in the administration of the division by planning and implementing divisional objectives, maintaining statistical systems, and providing periodic reports;
  
• Review generated revenues, charge systems, ratio of reimbursement and denials; adjustment/handling of fee and billing problems;
  
• Participate in budget development and evaluation, productivity monitoring and planning for space utilization;
  
• Assist with the contract negotiation process;
  
• Support assigned clinical programs, and grant activities;
  
• Manage supply and equipment ordering and inventory processes;
  
• Coordinate vendor interactions, equipment related contracts, and authorize purchase of durable medical and other equipment;
  
• Advise Director on professional/legal/medical trends;
  
• Represent Therapy Services at interdepartmental meetings and serve on hospital committees as assigned;
  
• Participate in service related meetings and on service specific committees;
  
• Collaborate with other Health and Hospital departments to identify and resolve problems and enhance service;
  
• Serve as designated divisional representative in the absence of the Therapy Services Director; under supervision may represent the Director in specific meetings or tasks as assigned;
  
• Provide input to and/or develop Therapy Services Policies and Procedures;
  
• Participate in research activities;
  
• Provide patient care on an as needed and as available basis within scope of professional practice, experience and knowledge;
  
• Other related work as required.

Employment Standards

A valid license to practice as an Occupational Therapist, Physical Therapist, Psychologist or Speech-Language Pathologist in the State of California, or a valid certification from the National Council for Therapeutic Recreation (NCTRC), the national credentialing organization for therapeutic recreation and recreation therapy, to practice as a Certified Therapeutic Recreation Specialist.
A Master's degree in the professional discipline is desired but not required.
Sufficient education, knowledge and experience to demonstrate the possession and application of the knowledge and abilities listed below.
Experience Note
The above required experience may typically be met by completing three years of clinical experience in their area of licensure in the above specialties plus at least one year as a supervisor with teaching and administrative responsibilities.
Knowledge of

• Basic treatment and practices of the disciplines working in a rehabilitation program and there interface with each other;
  
• Practices of other disciplines working in the rehabilitation program and their interface with each other;
  
• Principles of supervision, organization and administration, budget and financial management, and statistical analysis;
  
• Educational trends and needs for therapy services disciplines;
  
• Legal issues affecting service, practice and reimbursement.

Ability to

• Adapt to new situations, analyze data, prioritize workload, and solve problems;
  
• Plan, organize and direct the Therapy Services program;
  
• Instruct, coach and supervise professional and non-professional personnel;
  
• Communicate effectively in writing and verbally, and prepare meaningful reports;
  
• Foster interdisciplinary practice and unity within the Therapy Services;
  
• Establish and maintain cooperative working relationships with others contacted in the course of work such as Medical Directors;
  
• Advocate for and represent Therapy Services to the community and other individuals;
  
• Assist, support, lift and transfer patients;
  
• Reach, grasp, and manipulate a variety of objects;
  
• Carry equipment/supplies and operate power tools.

The County offers comprehensive first-class medical, dental, and vision benefits plans for County employees and their dependents, including plans with no deductibles, no co-pays, no co-insurance, and no prescription drug co-pays. Learn more
The County also offers generous paid time off with significant vacation, sick time, and 13 paid County holidays annually! Details are included in the with the bargaining unit applicable to the job classification.
In addition to the amazing perks above, the County also offers the additional benefits below.
Retirement Benefits
The County offers robust retirement plans including a (similar to the private sector's 401(k) plan) and the In addition to lifetime retirement income available through the CalPERS pension plan, the 457(b) Deferred Compensation plan provides a great way to save for retirement and supplement the defined benefit pension available to employees. These plans help our employees build a plan for their future and contribute to their family's long-term financial well-being.
Health Flexible Spending Account
The empowers employees to manage healthcare expenses efficiently with tax-free contributions (up to $3,200 for the 2024 calendar year). Secure tax-free solutions for your healthcare expenses and enjoy the flexibility to manage your healthcare finances effectively with the HFSA.
Dependent Care Assistance Program (DCAP)
The enables employees to utilize tax-free funds for dependent care services, facilitating a convenient and cost-effective approach for managing your dependent care expenses. The County also offers the , an employer-funded DCAP, for employees with annual income under $120,000.
Life and AD&D
The County offers life and disability benefits including , Insurance, These benefits ensure financial security and income support when you and your family need it most.
Employee Assistance Program (EAP)
The County prioritizes employee mental health and well-being and offers a top-tier through Concern providing confidential counseling sessions covering stress, anxiety, relationships, grief, as well as financial/legal services, personal coaching, child and elder care referrals, and comprehensive crisis support.
Employee Wellness
The offers free wellness programing, fitness classes and resources; including Elevate My Wellness an all-in-one platform designed to elevate your well-being journey.
Education Reimbursement
A generous program is available, including Education Reimbursement for employees seeking additional training and professional development.
NOTE : Benefit and Retirement information may vary from bargaining unit to bargaining unit. Due to changes in State Law, current pension provisions described in the union contracts are not automatically applied. Specific pension benefits for new hires who start on or after January 1, 2013 may be different than indicated in the union contracts.
Click here to access all Memoranda of Understanding and most recent Summary of Changes.
01

Please answer the following questions. Completion of the following supplemental questions is REQUIRED for your application and is an integral part of the evaluation process. Initially, it will be used to determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in the subsequent competitive assessment to identify those candidates to be invited to continue in the examination process. Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun. Please include the name of employer, job title, dates of employment and number of hours worked per week for questions asking about your experience. A response of "see resume" or "see application" will deem your application incomplete. Vague, incomplete or non-responsive answers could result in no or low scores in a competitive rating process. Do you understand this requirement?

• Yes
• No

02

How many years of supervisory or administrative experience do you possess working in a teaching hospital, and/or acute inpatient or outpatient rehabilitation center.

• Less than three years
• Three to less than four years
• Four to less than five years
• Five to less than six years
• Six to less than seven years
• Seven to less than eight years
• Eight to less than ten years
• More than 10 years

03

Describe your supervisory or administrative experience working in a teaching hospital, and/or acute inpatient or outpatient rehabilitation center. Provide name of employer, job titles, dates of employment and hours per week. If none, state N/A.
04

Do you possess at least one year experience (in the past 5 years) in a Medical Rehabilitation CARF accredited program?

• Yes
• No

05

If yes to question 4, what was your role in the CARF accreditation process?

• Clinician/supportive role in the CARF accredited department
• Administrative/leadership role - ensure fulfillment of CARF standards, documentation, data analysis, performance improvement, survey lead
• None

06

Do you possess at least one year of experience supervising or managing the following groups? Please select all that apply:

• Physical Therapists
• Occupational Therapists
• Speech Language Pathologists
• Recreation Therapists
• Therapy Students
• Speech Clinical Fellows
• Clinical Support Staff (Therapy Aides, Clerical Staff)
• Other

07

Please select from the list below the area(s) in which you have at least one year of experience as a licensed Physical Therapist, Occupational Therapist, Speech Language Pathologist, or Certified as a Recreation Therapist. Select all that apply.

• Hospital Inpatient or Outpatient Setting
• Acute Inpatient Rehab Facility
• Non-hospital Based Outpatient Therapy Clinic
• Skilled Nursing Facility
• Home Health
• School Based

08

Please select from the list below the area(s) in which you have at least one year experience as a supervisor or manager. Select all that apply.

• Hospital Inpatient or Outpatient Setting
• Acute Inpatient Rehab Facility
• Non-Hospital Based Outpatient Therapy Clinic
• Skilled Nursing Facility
• Home Health
• School Based

09

Do you possess experience using EPIC or Healthlink programs?

• Yes
• No

10

Do you possess County of Santa Clara Health System clinical experience?

• Yes
• No

11

Describe your recent experience supervising or managing Occupational Therapists. Include your experience organizing, coordinating, and supervising the work of staff within a healthcare environment and the administrative duties you performed. Provide name of employer, job titles, dates of employment and hours per week. If none, state N/A.
12

Describe your recent experience supervising or managing Physical Therapists. Include your experience organizing, coordinating, and supervising the work of staff within a healthcare environment and the administrative duties you performed. Provide name of employer, job titles, dates of employment and hours per week. If none, state N/A.
13

Describe your recent experience supervising or managing Speech Language Pathologists. Include your experience organizing, coordinating, and supervising the work of staff within a healthcare environment and the administrative duties you performed. Provide name of employer, job titles, dates of employment and hours per week. If none, state N/A.
14

Describe your recent experience supervising or managing Recreation Therapists. Include your experience organizing, coordinating, and supervising the work of staff within a healthcare environment and the administrative duties you performed. Provide name of employer, job titles, dates of employment and hours per week. If none, state N/A.
15

Describe your recent experience supervising or managing anyone other than Phyiscial Therapists, Occupational Therapists, Speech Language Pathologists or Recreation Therapists. Include your experience organizing, coordinating, and supervising the work of staff within a healthcare environment and the administrative duties you performed. Provide name of employer, job titles, dates of employment and hours per week. If none, state N/A.
16

Describe a project or a program that you have developed or worked on. What was the scope of the project, what was your role in the project and how did it make a difference in the organization that you worked for?
17

How did you find out about this job?

• Contacted by County Recruiter
• Contacted by a Recruitment Firm
• County Employee Referral
• County of Santa Clara Career Website
• County of Santa Clara Job Interests Email Notification
• Facebook
• Instagram
• LinkedIn
• Indeed
• Virtual Job Fair
• In Person Job Fair
• In-Person Networking Professional Event
• Virtual Networking Event
• Community Event
• Glassdoor
• Governmentjobs.com
• Professional Association
• Search Engine (Google, Bing, online search, etc.)
• Hospital Website: SCVMC, O'Connor Hospital, St. Louise Regional Hospital Website
• Handshake
• Student Career Center
• County Text Message
• Other (Specify in the next question)

18

If you selected an event/fair or other in the question above, please specify. If not, type N/A.
Required Question