The Sheriff's Communications Center is recruiting individuals for the position of Sheriff's Emergency Services Dispatcher. We are looking for people who are capable of taking command of situations in a sensitive and straightforward manner while showing consideration and respect to others. The Sheriff's Communications Center provides the highest quality professional public safety services to the residents of San Diego County. 

Sheriff's Emergency Services Dispatchers are trained to respond to 9-1-1 emergency and non-emergency calls and are responsible for dispatching deputies in the field. This requires a candidate who can assess accurately, make quick decisions and use good judgment to ensure safety of patrol deputies.

For more detailed information about this job classification, click here.

• Be 18 years or older.
• Possess effective oral and written communication skills in English.
• Pass work simulated computer-based performance test (see below).
• Have no felony convictions (Misdemeanor convictions may be disqualifying depending on number, recency, and severity).
• Be willing to work rotating shifts, holidays and weekends (24-hour facility - Premium of $.80 per hour for night shift work).**Sheriff's Emergency Services Dispatcher Trainee is the entry-level position to Sheriff's Emergency Services Dispatcher and is a separate recruitment from this one. To apply for the Sheriff's Emergency Services Dispatcher Trainee position, click here.
CONDITION OF EMPLOYMENT:
As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position.
 
HOW TO APPLY:
Applications are completed online. Candidates who meet the minimum qualifications will be notified and given instructions on how to schedule themselves for the performance exam. In order to be considered, all candidates that are notified that they meet the minimum qualifications must take the performance exam. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.
The CritiCall performance exam can be completed online from home and is a work-simulated computer based performance test covering the following areas: 

• Call summarization
• Character comparison
• Data entry
• Cross referencing
• Decision making
• Prioritization
• Keyboarding
• Probability
• Map reading
• Reading comprehension
• Memory recall
• Sentence clarity and spelling

For the CritiCall study guide, click here.
Applicants who are successful in passing the performance examination (pass/fail) will be placed on a twelve (12) month employment list based on a score received from their employment application and supplemental questionnaire (100%). Please ensure all information is complete and accurate as the responses you provide on the supplemental application questionnaire will be reviewed using an automated evaluation system. If you are successful in the initial screening process your application will be reviewed individually to confirm that the information you provided is accurate and qualifying.
ACCOMMODATION:
Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of a job, on a case-by-case basis.
As an employer of over 19,000 employees, the County of San Diego is an organization committed to veteran hiring, retention, and professional development. We recognize the contributions and sacrifices made by our veterans and value the unique expertise and leadership qualities they bring to our workforce. We strive to provide veterans with the resources and tools necessary to maximize their employment opportunities, and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge and training acquired in service to positions and career paths at all levels within our large organization. Click on the resource links below to learn more about how the County of San Diego supports its veterans.
 
Veteran’s Preference PolicyThe County of San Diego offerspreferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego.
 
 Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help!