Role Overview

Performs intermediate administrative work administering and overseeing the daily operations of the Emergency Communications Center training program, supervising trainers and trainees; serving as agency EMD/EFD Manager and VCIN Agency Coordinator; serving as agency liaison with criminal justice academy; does related work as required. This person will serve as the CALEA manager for the Center, organizing files and ensuring the Center meets CALEA standards. Work is performed under the general direction of the Emergency Communications Center Director. Supervision may be exercised over subordinate personnel in the absence of the Director.

Role Description

• Supports system-wide development of OCECC’s training curriculums and training classes
• Manages training schedule for staff including ensuring monthly training is met.
• Coordinates the continuing education necessary for communications officers.
• Maintains records of all staff’s training
• Produce all training materials and manuals
• Coordinates EMD/EFD program training and re-certification of instructors, individuals, and quality evaluators
• Coordinates accreditation/certification activities
• Assigns, directs, and coordinates activities of employees to achieve plans of action to meet requirements of applicable accreditation/certification standards; directs assignments through the Center and enforces deadlines; makes recommendations to the director regarding activities needed to meet accreditation/certification requirements.
• Assists with planning, development, and implementation of new programs, policies, procedures, systems, and equipment to improve agency performance in relation to compliance with applicable standards; evaluates current policies and directives as needed.
• Provides liaison with applicable Commission on Accreditation for Law Enforcement Agencies (CALEA) for accreditation/certification matters; attends CALEA meetings, local accreditation/certification network meetings, or other meetings.
• Maintains master and archive files for written directives of the Center; maintains accreditation individual standard status reports and certification standard status report files.
• Manages the Center’s public education program through public presentations, speaking engagements and social media.
• Serves as liaison with at the Rappahannock Regional Criminal Justice Academy, in addition to performing and attending classes there.
• Assists with the budget.
• Serves as a communications officer as required

Knowledge, Skills and Abilities

Considerable knowledge of applicable emergency telecommunications systems, radio communication technology, computer-aided dispatch systems and equipment related to emergency management programs.

Thorough knowledge of the laws, ordinances, and other regulations pertaining to the provision of public safety answering point services, public safety dispatching and related tasks.

Education and Experience

Possess an Associate’s degree, or equivalent experience, and five (5) years of experience in public safety dispatching, minimum of 3 years of experience as a Certified Communications Training Officer, minimum of 2 years of supervisory experience.

APCO Registered Public Safety Leader certification preferred.

Special Requirements

Ability to satisfactorily complete the in-house public safety communication officer training program; ability to satisfactorily complete the Department of Criminal Justice Basic Dispatcher Academy; ability to obtain and maintain Public Safety Telecommunicator I, Fire Service Communications, Communications Training Officer, DCJS General Instructor, Active Shooter, Crisis Intervention Training, Virginia Criminal Information Network/National Crime Information Center, Cardio Pulmonary Resuscitation, Incident Command System 100,200, 300, National Incident Management System 700, Radiological Training at North Anna Power Plant, Emergency Medical Dispatch and Emergency Fire Dispatch Certifications; ability to perform multiple tasks simultaneously; ability to successfully complete probationary period.

Orange County is an equal opportunity employer. Orange County does not discriminate or allow discrimination on the basis of race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, Veteran status or any other protected class as established by law.

Job Type: Full-time

Pay: $54,708.00 - $71,120.00 per year

Benefits:

• 401(k)
• 457(b)
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Nights as needed

Education:

• High school or equivalent (Required)

Ability to Commute:

• Orange, VA 22960 (Preferred)

Ability to Relocate:

• Orange, VA 22960: Relocate before starting work (Required)

Work Location: In person