Follow Your Calling, Find Your Career

Please Apply By: Sunday, April 21, 2024

Salary Range: $50,108.93/yr - $65,767.97/yr

This is an exempt level position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s qualifications in comparison to the market rate and requirements for the job.

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Did you know that Mecklenburg County Park and Recreation proudly hosts many community events each year? Hummingbird Festival, The Senior Games and Festival in the Park are just a few that our employees and residents look forward to every year! Mecklenburg County Park and Recreation Department (MCPRD) strives to enrich the lives of our residents. We do this by providing exciting and safe recreational amenities and programs, change to improve our resident’s fitness levels and decrease health care costs. This contributes to a sense of community through events and spaces for the public to socialize, thereby increasing property values and providing tourism venues. We protect open space, natural areas, and our treasured tree canopy through stewardship. We play a critical role in ensuring Mecklenburg County achieves its vision that the county “will be a community of pride and choice for people to LIVE, WORK and RECREATE.” The department serves a population exceeding one million residents and serves the City of Charlotte, six towns, and the unincorporated areas of the county covering 523 square miles. In addition, the department manages over 21,000 acres and 230 parks, nature preserves, greenways and facilities. The Mecklenburg County Park & Recreation Department is continually recognized for its cutting-edge programs, state-of the-art facilities and unique partnerships. Our success is rooted in our staff. If you are interested in joining a dynamic team, dedicated to building a better community, and being recognized as leaders both in our community and across the country, then Mecklenburg County has great opportunities for you.

POSITION SUMMARY
Mecklenburg County Park and Recreation is looking for an innovative and dynamic Recreation Facility Manager to join our team! This position will assist in the management and operation of the Mecklenburg County Sportsplex. In addition to planning, organizing, and directing athletic reservations, tournaments and stadium events, this position will also lead staff trainings and have an integral role in continued professional development amongst our team. The incumbent will have an important role with reviewing and completing reservation requests, planning for large events, managing vendors and contracts, and working with the maintenance team to ensure the facility is ready each and every day. Additionally, the Facility Manager will have opportunities to explore new marketing strategies, facility management solutions, and other areas of innovation to ensure the facility is continuing to be on the forefront of premier athletic facilities. This full-time position will require some evenings, weekends and holidays based on event schedules.

Facility Information: Mecklenburg County Sportsplex was named Professional Soccer Field of the Year by SFMA in 2023, and is located on 175 acres on the south side of beautiful Charlotte, North Carolina. The Sportsplex is home to 9 synthetic turf multi-purpose fields, 2 high-quality natural grass multi-purpose fields, and a 5,000-seat natural grass multi-purpose Stadium. The facility hosts a variety of local, regional, and national events ranging from youth and high school to college and professional sports year-round and is equipped to host soccer, lacrosse, field hockey, rugby, football, and more. Some highlighted events over the last year are the NCAA Division II Soccer Championships, MLS Next Pro Matches, US Soccer Open Cup, Big South and SAC Soccer Conference Championships, SAC Lacrosse Conference Championships, professional and international team training, national and regional tournaments.

By applying to this position, you are eligible to be considered for a similar role, in which you meet the minimum qualifications for, at other Park and Recreation locations should they become available. If you are looking to grow in your career, or transition laterally into a new role, don't miss this opportunity to apply!

PREFERRED QUALIFICATIONS
•Athletic facility management experience highly preferred
•Experience facilitating staff training

ESSENTIAL FUNCTIONS
•Manage fiscal management, budget planning, implementation, execution and monitoring achievement of defined facility revenue and expense goals
•Monitor facility revenue through daily admissions, facility passes, fitness, wellness, and recreation programs, and facility rentals
•Manage staff including maintenance, program staff and customer service staff
•Manage and monitors vendor, agency and individual contracts
•Participate in staff conferences in planning comprehensive recreation programs
•Investigate and take action on requests, suggestions or complaints concerning recreation services
•Provide leadership by introducing new programs, equipment and facilities to staff members and the community
•Order equipment and supplies as needed
•Responsible for inventory control of equipment and materials allocated to programs
•Establish and maintain partnerships with agencies, neighborhood groups and user groups for developing an effective recreation plan for the community
•Respond to emergency situations
•Complete and maintain statistical reports on programming, attendance, facility usage and other necessary topics.
•Promote the use of a facility for recreational use and rental opportunities.
•Supervise full time, part time and temporary employees.
•Create and manage staff schedules, coaching employees, and annual reviews.
•Complete monthly safety checklists and site inspections

MINIMUM QUALIFICATIONS
Experience: Minimum of four (4) years of experience in recreation programming; One (1) year of supervisory experience or completion of an approved supervisory training program

Education: Bachelor's degree in Recreation Administration, Park and Recreation or a related field

Combination of relevant education and relevant experience accepted?: Yes

Licenses/Certifications: Requires a valid North Carolina or South Carolina Driver’s License and County Driving Privileges

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:
•Principles, practices, and techniques of public recreation programs and the needs of all levels and age groups
•Facilities and equipment required in both indoor and outdoor recreation activities

Skills:
•Leadership in various recreational activities, including supervisory skills
•Preparing concise and accurate reports
•Developing work standards
•Develop, promote, schedule and coordinate programs, classes and special events
•Meeting the needs of diverse populations
•Defining work methods
•Communicating effectively both orally and in writing
•Managing multiple tasks concurrently

Abilities:
•Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
•Applied Learning: Assimilating and applying new job-related information in a timely manner
•Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization
•Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
•Customer Focus: Ensuring that the customer perspective is a driving forces behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs
•Developing Others: Planning and supporting the development of individuals’ skill and abilities so that they can fulfill current or future job/role responsibilities more effectively.
•Initiating Action: Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
•Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently
•Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards
•Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences
•Delegating Responsibility: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness
•Facilitate Change: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace
•Leadership Disposition: Demonstrating the traits, inclinations, and dispositions that characterize successful leaders; exhibiting behavior styles that meet the demands of the leader role
•Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

COMPENSATION AND BENEFITS
In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short term disability, long term disability, accident, cancer, critical illness, medical bridge and pet insurance; dependent care, healthcare and commuter flexible spending accounts; health savings account; paid holiday, vacation and sick days; near site clinics for preventive care and illnesses; an employee discount program which provides discounts for retail, dining, shopping, travel, tickets and more; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions and a defined benefit plan for retirement

REASONABLE ACCOMMODATIONS STATEMENT
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. 

DISCLAIMER STATEMENT
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.