DEFINITION:
Provides support in the process of obtaining, verifying and assessing the qualifications of physician and allied health professionals to provide patient care services.
 
CLASSIFICATION STANDARDS:

Under general supervision, positions allocable to this class are responsible for collecting, reviewing, monitoring, and updating credentialing documentation for existing and the appointment of new medical providers. Incumbents follow policies and procedures, established by departmental by-laws and regulatory agencies, to evaluate and verify professional licensure, education, training, experience, competencies and hospital affiliations to ensure that medical providers are appropriately qualified and privileged. Incumbents in this class are required to serve a one-year probationary period.

Positions allocated to the Department of Health Services report to the Medical Staff Coordinator of a hospital, or a Physician in a Multi-Service Ambulatory Care Center.

Positions allocated to the Department of Mental Health typically report to a higher-level manager and are responsible for processing and maintaining credentialing documentation for review by the credentialing review committee.

Receives and processes applications for credentialing and privileging from licensed independent practitioners and allied health professionals applying for membership in the Professional Staff Association (PSA); notifies the respective department chair and the applicant of their status and time frames for completion. 

Ensures physicians, allied health professionals and other practitioners of a healthcare facility are properly licensed, trained, and certified as mandated by state and federal regulations.

Reviews requested privileges to ensure that appropriate criteria and training is documented for the privileges sought.
Monitors documentation of provisional applications for completion of proctoring; notifies the respective department chair and provisional members regarding their status and time frames for completion of proctoring.
Prepares summary report of each application for evaluation and review by the Credentials and Medical Executive Committees; identifies any potential adverse information.
Maintains application and credentialing files in a confidential manner; regularly enters credentialing information into the database to ensure information on credentialing, privileging, certifications, prerogatives and competencies are current; disseminates data to authorized personnel.
Prepares reports or credential files for periodic audits by Consolidated Accreditation and Licensure Survey and Office of Managed Care as requested; conducts internal reviews; and completes required tasks as necessary.
Generates letters to hospital affiliations and other agencies to obtain information of the practitioner's professional competency. Responds to inquiries from other agencies requesting employment verification and relevant information on current and past members of the PSA.
Prepares reports for various committees as requested on a periodic basis.

Participates in the development and implementation of credentialing processes and procedures. 

SELECTION REQUIREMENTS:
TRAINING AND EXPERIENCE:
Three (3) years of recent*, full time** experience in a Medical Staff Services office*** at the level of the Los Angeles County class of Intermediate Typist Clerk**** or higher.
LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

CERTIFICATION: 
Successful certification as a Certified Provider Credentialing Specialist issued by the National Association of Medical Staff Services will be required before final appointment.

PHYSICAL CLASS: 2 - Light
Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved.
SPECIAL REQUIREMENT INFORMATION:
*Recent experience is deemed to be within the last five (5) years.
**Full time experience is 40 hours per week. Part-time experience will be prorated to full-time experience.
 
***Definition of Medical Staff Services office is primarily accountable for the administrative and credentialing compliance structure of the medical staff organization.****For this examination, an Intermediate Typist Clerk performs duties that include, but are not limited to, assisting in processing paperwork, initial credentialing, re-credentialing and ensuring that the database includes detailing the practitioners' education, training, licensing, experience, and other information are accurate and up to date.tional Information:
EXAMINATION CONTENT:
This examination will consist of an evaluation of experience based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%.
Candidates must achieve a passing score of 70% or higher on this examination to be added to the eligible register.
DESIRABLE QUALIFICATIONS:
Additional credit will be awarded for experience beyond the Selection Requirements.
ELIGIBILITY INFORMATION:
Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility.
NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.
VACANCY INFORMATION:
The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur.
AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends and holidays.
NO OUT-OF-CLASS EXPERIENCE WILL BE ALLOWED. 
APPLICATION AND FILING INFORMATION:
APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX OR IN PERSON WILL NOT BE ACCEPTED.
Apply online by clicking on the green "Apply" button at the top right of this posting. You can also track the status of your application using this website.
All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.
Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED.
This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice.
Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. 
Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted.
NOTE: If you are unable to attach required documents, you must email the documents to the exam analyst, Gabriela Caudillo, at gacaudillo1@dhs.lacounty.gov within fifteen (15) calendar days of filing online. Please include the exam number and the exam title.
(213) 288-7000