LOCATION: Country Inn & Suites Gettysburg PA (Choice Branded Hotel)

Job Overview: Supervise and manage hotel departments and oversee hotel operations as directed. Ensure the hotel is meeting performance metrics by both brand and management company.

Reports to: General Manager (GM)

Assistant General Manager Essential Tasks:

• Conduct self in accordance with As One Values and Mission, as well as all Brand Standards.
• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with As One Core Mission & Values.
• Tour/visually inspect property on a daily basis, property condition, cleanliness, & quality of product.
• Monitor cost control and service throughout the hotel on a regular basis and raise issues to DOO
• Assist General Manager in development of and revision to business plan, annual budget, financial reports and annual/monthly forecasts that clearly explain operations, trends and variances.
• In conjunction with a sales leader and direction of General Manager, assist sales as needed.
• Critically review reports of occupancy and revenue, partner with revenue management professionals to analyze trends and implement changes to maximize room revenue.
• Maintain positiverapport and communicate regularly with the public, staff, and corporate office.
• Oversee and ensure internal / brand audits standards are met at all times and ready for any inspection
• Handle associate issues appropriately and in conjunction with HR following As One policies.
• Participate in community affairs and maintain a positive public image for the brand and hotel.
• Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained. Ensure all training is maintained.
• Ensure all employees are following training practices as required by As One and Brand.
• Attend corporate meetings as assigned. As needed, attend sales trips & serve on committees.
• Monitor QA scores and/or guest feedback and communicate to and train associates accordingly.
• Gain expert level knowledge in brands PMS System, extranets & company software assigned.
• Create specific, measurable, achievable, realistic, and timely action plans to drive culture of guest service and above average service scores and remedy guest service deficiencies.
• Oversee all departments and regularly meet with General Manager to ensure operations are smooth.
• Participate in the local associations to network with members of the neighborhood/community.
• Ensure all Brand, State required and As One training are completed by team and maintain records..
• Responsible for emergency hotel calls/staff coverage not covered by department management.
• Perform other duties as requested by management.

Your Background and Skills

• CHA or Associates Degree in Business/Hospitality or relevant experience.
• Previous hotel or retail management experience required.
• RAMP Certifications, CPR/FIRST AID certification, Food Safety Certification preferred.
• Collaborative Problem Solver and Solution Orientated
• Self Motivated & Positive Disposition
• Math and Computer Literacy

Work Environment and Context

• Work schedule varies and may include working all shifts, holidays and weekends.
• Requires standing for extended periods of time, the ability to lift up to 25 pounds, bending, reaching, stooping, manual dexterity, kneeling or crouching.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

Benefits offered:

• Medical/Dental/Vision
• Matching Simple IRA*
• Advancement Opportunities*
• Vacation & Sick Days
• Paid Holidays*
• Short Term/Long Term Disability
• Bonus Programs*
• Hotel Discount Package*
• Life Insurance
• Food Discounts*
• Meeting/Banquet Space Discounts*
• Company Celebration Events*

*Available to PT associates

MISSION

To enhance the lives of everyone we touch.

Core Values

Be Positive & Do The Right Thing | Practice Creative Problem Solving

Be Consistently Hardworking & Accountable | Stay Humbly Confident & Practical

Learn & Grow As One Family

About Us

As One Management is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: As One Management is committed to providing employees with a work environment free of discrimination and harassment. All employment decisions at As One Management are based on job requirements, business needs and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Nights as needed
• On call
• Overnight shift
• Rotating weekends

People with a criminal record are encouraged to apply

Work Location: In person